Description {Mur-chol- uh -jee | The science of company merch; the skill of creating and delivering custom-branded apparel and corporate gifts around the world.} Merchology is a leading eCommerce retailer in B2B sales of co-branded merchandise including apparel, headwear, drinkware, gifts, and accessories. We are family-owned, people-powered, and we are adding to our #MerchTeam at our facility in Plymouth. Come see why we are a three-time Star Tribune Top Workplaces award winner! Merchology seeks a Post-Production Associate for our Operations team. Reporting to the Shipping Supervisor, the Post-Production Associate is a critical role that will ensure Merchology products are professionally and purposefully shipped to the satisfaction of our domestic and international customers. This is a seasonal opportunity (starting in October and completing in January).

PRIMARY RESPONSIBILITIES A

successful Post-Production Associate will: Take ownership and accountability for all safety and quality incidents within your area of responsibility. Be responsible for batch, domestic, and international shipping of customer orders. Communicate via email and HubSpot with customer service and other departments to troubleshoot order issues. Create shipping and fulfillment transactions for returns to suppliers and vendors. Troubleshoot customer returns for wrong address, missed decoration, or cancellations. Assist with post and shipping functions as needed. Requirements High school diploma or equivalent 0-2 years of experience in shipping or production role Basic computer skills Positive and collaborative attitude Ability to follow written and verbal processes in English Proficiency in Microsoft Office; NetSuite, HubSpot, ShipHawk preferred Spanish bilingual a plus

WHAT WE OFFER

In addition to an outstanding creative culture, authentically nice people, and interesting work, we have: Generous PTO (18 days per year) 8 company-paid holidays Hybrid work schedule for select departments 40 hours of paid volunteer time 401(k) with match Medical and dental insurance options, FSA, and HSA (with company HSA match), Critical Illness and Hospital Indemnity, Short- and Long-Term disability insurance options Company-paid life insurance Company-sponsored social events Premium brand partner discounts Employee-led Committees

LOCATION 5045

Ritter Road, Mechanicsburg, PA 17055 2nd

Shift:

Monday to Friday 2:30 PM - 11 PM

INDUSTRY

Business to Business eCommerce and Apparel Merchology is an equal opportunity employer and certified Disability-owned Business Enterprise. We celebrate diversity and are committed to a workplace where personal and professional growth are achieved through inclusion. If you require disability resources to submit your application, please email jobs@merchology.com for assistance.