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HomeDeliveryLink
Delivery Manager - Furniture Delivery
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Based on California data
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What they do
A Delivery Manager is responsible for delivery scheduling, delivery of products, tracking deliveries, and following up with clients. May involve managing associated logistics and delivery staff members.
$98,459 / year median in California
+5% projected growth
Job Description
Delivery Manager - Furniture Delivery HomeDeliveryLink - 3.4 El Monte, CA Job Details Full-time $65,000 - $75,000 a year 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Flexible schedule Life insurance Referral program Qualifications Spanish Customer communication Contractor management Managing logistics operations teams DispatchTrack In-person customer service English High school diploma or GED Dispatching Team development DOT (Department of Transportation) regulations Desktop applications Productivity software Carrier management Business operations Furniture delivery driving Team motivation (leadership skill) Full Job Description Job description HomeDeliveryLink is a leading national furniture and appliance delivery service provider. HDL provides a range of home delivery and final mile logistics solutions for world-class retailers of furniture and mattresses. Our fast-growing team is made up of sharp, energetic team members with a "can-do" attitude and a strong work ethic. HomeDeliveryLink is currently in need of an Assistant Delivery Operations Manager to help oversee one of our furniture home delivery and installation operations, based in the El Monte, CA area. This leader's responsibilities will include shared oversight of our local network of independent home delivery contract carriers, close partnership and interactions with our clients, and make sure that each and every delivery customer has an amazing delivery experience. Skills used include computer-based routing system knowledge, MS Office applications, verifiable customer service excellence, above-average verbal and electronic communication skills, adherence to established processes, and process development ability. Required 1+ years of management experience in contract based, final-mile, big and bulky home delivery Excellent organizational and critical thinking skills required Strong, professional oral and written communication skills required Ability to influence and positively motivate direct reports and business partners Multi-tasking ability in a fast-paced environment Ability to produce and execute development plans for several direct reports Logistics contractor management experience is strongly preferred Bilingual in English/Spanish is strongly preferred High School Diploma or equivalent required MS 365 app suite proficiency is required Basic DOT and Federal regulations knowledge is required Candidates with home delivery experience and a professional network in the SoCal contract carrier community preferred, but not a requirement. HDL is a growing, medium-sized family-owned company that takes pride in our people. We provide motivated team members with unlimited growth opportunities, a competitive benefits package including health and 401k, a liberal time-off policy, and other great benefits. A criminal background check and pre-employment drug screen are required. HomeDeliveryLink is an EOE and ADA compliant corporation.