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Job Description
Make a difference in higher education!
THIS POSTING IS OPEN TO CURRENT EMPLOYEES AT COLORADO SCHOOL OF MINES ONLY
Colorado School of Mines (Mines) is an internationally preeminent teaching and research university dedicated to meeting the resource development needs of a rapidly evolving, technology-based society. Mines was selected by the Colorado State Legislature as the state's first "exemplary institution" of public higher education due to our "high degree of responsibility and capability with regard to academic and administrative functions." Colorado's oldest public university, Mines is located in Golden, Colorado at the gateway of the Rocky Mountains, 13 miles west of downtown Denver and 21 miles south of Boulder.
MINES IS PROUD TO OFFER EXCELLENT BENEFITS TO ATTRACT AND RETAIN EXTRAORDINARY TALENT. OUR PERKS INCLUDE
Medical, Dental, and Vision Insurance Generous vacation and sick leave plus 13 paid holidays State retirement plan (PERA) Parental Leave Reduced cost tuition for employee and family members Life and Disability Insurance Professional growth and training opportunities Access to technology and equipment Colorado State Employee Assistance Program Access to a world-class recreation center Interaction with an international population and cultural events The Materials Supervisor plays a vital leadership role in supporting daily university operations by ensuring the efficient movement of mail, packages, freight, and materials across campus. This is a highly visible, hands-on leadership role responsible for overseeing distribution services, warehouse operations, and a large student workforce. You will serve as a key partner to campus departments, vendors, and delivery carriers—balancing operational efficiency with excellent customer service in a fast-paced, constantly evolving environment. This role is ideal for someone who thrives in logistics and operations but also enjoys building relationships, leading teams, and solving complex, real-time challenges. About the Team & Environment Distribution Services supports the campus community through the receiving, processing, sorting, and delivery of mail, packages, freight, and surplus materials . Lead a team of 20+ student employees , many with changing schedules and work-study limitations Work across office, warehouse, and campus environments Serve as the face of distribution services , interacting daily with students, faculty, staff, and vendors Operate in a fast-paced, service-driven setting with fluctuating workloads and increasing package volumes What You'll Do Campus Distribution & Mail Operations (50%) Oversee end-to-end campus mail and package services Develop and optimize delivery routes, schedules, and tracking systems Ensure compliance with USPS and shipping regulations Manage bulk mailings, postage accounts, and mailing equipment Resolve delivery issues, missing packages, and service concerns with professionalism Maintain accurate delivery directories and improve service processes Collaborate with departments and carriers to meet evolving campus needs Warehouse & Facilities Operations (25%) Support daily warehouse operations including receiving, storage, and distribution Maintain safe, clean, and well-organized spaces Evaluate and enforce storage policies—especially for non-stock or oversized items Partner on space planning and process improvements Balance limited warehouse capacity with departmental needs and expectations Leadership & Student Workforce Management (15%) Supervise, coach, and develop a team of 20+ student employees Recruit, hire, train, and schedule staff based on operational demand and student availability Continuously adjust staffing to account for class schedules, work-study limits, and turnover Foster a positive, accountable, and service-oriented team culture Provide performance feedback and support employee development Budget & Administration (10%) Monitor and manage postage, shipping, and supply budgets Process billing, credits, and financial reporting Identify cost-saving opportunities while maintaining service standards Key Challenges You'll Tackle Managing increasing package and freight volumes while maintaining service expectations Balancing staffing using a student workforce with fluctuating availability Navigating limited warehouse space and enforcing storage policies with departments Handling complex customer service situations with professionalism and diplomacy Adapting quickly to changing campus needs and operational priorities What Success Looks Like Efficient, reliable delivery of mail, packages, and materials across campus Strong relationships with departments, vendors, and campus partners A well-organized, safe, and high-performing warehouse operation Engaged student employees who are well-trained and supported Continuous improvements in service, processes, and customer satisfaction
Residency Requirement:
This posting is only open to residents of the State of Colorado at the time of submitting your application.
Four (4) years of relevant experience in an occupation related to the work assigned to this position, including: Experience in logistics, operations, distribution, mail services, or warehouse management Demonstrated leadership experience, including supervising teams and/or student employees Strong organizational and problem-solving skills in a fast-paced environment Excellent customer service and communication skills Ability to navigate competing priorities and fluctuating workloads Familiarity with shipping and mailing processes (USPS knowledge preferred) (Experience must be clearly documented in the "Work History" section of your application. "See Resume" will not be accepted. In addition, part-time work will be pro-rated.)
OR Education and Experience:
A combination of related education and/or relevant experience in an occupation related to the work assigned equal to four (4) years (Transcripts must be attached for educational credit) Preferred Qualifications Experience working in a college or university environment Experience managing student employees or early-career staff Knowledge of campus operations and service delivery models Prior relevant state service
Top Required Skills Leadership & Scheduling Management:
Experience supervising teams (especially part-time or student staff), balancing schedules, and maintaining accountability
Logistics & Operations Expertise:
Background in warehouse, distribution, shipping, receiving, or supply chain operations
Customer Service & Relationship Management:
Ability to build partnerships, resolve conflicts, and communicate policies effectively Critical Success Traits Strong professional communication and interpersonal skills Patience, resilience, and conflict resolution ability Highly organized, adaptable, and detail-oriented Proactive problem solver with sound judgment and initiative Comfortable enforcing policies while maintaining positive relationships
CONDITIONS OF EMPLOYMENT
Background check Pre-employment physical Pre-Employment drug screen Motor Vehicle Record check
Appeal Rights:
An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director. As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director. Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department's action. For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules . The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. The Colorado Department of Public Health and Environment is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator at benefits@mines.edu .
