A Warehouse Manager manages warehouse storage of inventory or supplies for a company. Maintains records of inventory and supplies; oversees distribution from storage out to customers, retail distributors or other company facilities.
Warehouse Operations Manager Position Summary The Warehouse Operations Manager is responsible for overseeing daily warehouse operations, ensuring efficiency, safety, quality, and on-time delivery of goods. This role manages staff, optimizes workflows, and drives continuous improvement initiatives to meet organizational goals and customer demands. Key Responsibilities Operations Management Plan, coordinate, and oversee all warehouse operation activities Ensure efficient utilization of labor, equipment, and materials Monitor operation and production schedules and adjust as needed to meet deadlines Maintain inventory accuracy and coordinate with supply chain teams Team Leadership Supervise, train, and develop warehouse staff and supervisors Set clear performance expectations and provide ongoing feedback Foster a positive and safety-focused work environment Manage staffing levels, scheduling, and productivity Process Improvement Identify inefficiencies and implement Lean or continuous improvement initiatives Develop and standardize operating procedures Drive automation or system improvements where applicable Quality & Compliance Ensure adherence to quality standards and operational procedures Maintain compliance with OSHA, company safety policies, and regulatory requirements Conduct regular audits and inspections Reporting & Communication Track and report on key performance metrics Collaborate with cross-functional teams (logistics, procurement, HR) Provide regular updates to senior leadership Key Performance Indicators (KPIs) Operational KPIs Production Output Rate (units/hour or throughput) On-Time Order Fulfillment (%) Order Accuracy Rate (%) Inventory Accuracy (%) Equipment Utilization Rate (%) Efficiency KPIs Labor Productivity (units per labor hour) Cost per Unit Produced/Handled Downtime Reduction (%) Cycle Time Reduction Quality KPIs Defect/Error Rate (%) Material Damage (%) Return Rate Due to Warehouse Errors Compliance Audit Scores Safety KPIs Total Recordable Incident Rate (TRIR) Lost Time Injury Frequency Rate (LTIFR) Safety Training Completion (%) People Metrics Employee Turnover Rate Absenteeism Rate Employee Engagement/Satisfaction Scores Cross department relationships Milestones (First 12 Months) First 30-60 Days Assess current warehouse processes, staffing, and performance Build relationships with team and key stakeholders Identify immediate operational gaps and quick-win opportunities Identify issues with other departments 90 Days Implement improvements to workflow efficiency Establish KPI tracking and reporting systems Address any urgent safety or compliance issues Stabilize staffing and scheduling Implement improvements to strengthen relationships cross departmentally 6 Months Demonstrate measurable improvements in productivity and accuracy Reduce operational costs or inefficiencies Introduce at least one major process improvement initiative Improve team performance and engagement metrics 12 Months Achieve or exceed core KPI targets Fully optimize production workflows and staffing models Establish a high-performing, accountable team culture Implement sustainable continuous improvement practices Qualifications Required Bachelor's degree in Supply Chain, Operations Management, or related field (or equivalent experience) 5+ years of experience in warehouse, manufacturing, or production management Strong leadership and team management skills Experience with warehouse management systems (WMS) Required to speak and understand Spanish. Preferred Lean, Six Sigma, or continuous improvement certification Experience in high-volume or automated environments Knowledge of safety and compliance standards Core Competencies Leadership & team development Problem-solving & decision-making Process optimization Communication & collaboration Results-driven mindset
Pay:
Up to $85,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Prescription drug insurance Retirement plan Vision insurance
