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Onboarding Optimization Manager

Job

WM

Plymouth, MI (In Person)

Full-Time

Posted 4 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/12/2026

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Job Description

Onboarding Optimization Manager
WM - 3.3
Plymouth, MI Job Details Full-time 14 hours ago Benefits Employee stock purchase plan Paid holidays Disability insurance Health insurance Dental insurance Vision insurance 401(k) matching Life insurance Qualifications Team leadership Operational management Driver's License Full Job Description WM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. I. Job Summary The Onboarding Optimization Manager is responsible for Centralized Hiring, Onboarding, Retention, and workforce planning for operational success within our organization. This role is key to the long-term success of talent within frontline operations.
Travel:
This role will support the Great Lakes Area (MI, OH, IN). This individual must live within this area and be able to travel 50%-60% to support the sites. II. Essential Duties and Responsibilities Work with OOM's through coaching and development Enhance retention through structured engagement beyond initial onboarding Reduce time-to-hire and associated operational costs Improve safety outcomes and service reliability Build stronger talent pipelines and leadership development capabilities Partners with multiple business units to lead workforce planning and set staffing goals for sites. Is responsible for helping move those sites toward achieving those goals. Oversees candidate offer process in partnership with Talent Acquisition partners. Responsible for assurance of OJT completion, and assignment of a Dedicated Driver Trainer/Mentor. Investigates, why employees are leaving the company and provide feedback to business unit leadership, Operations Solutions Manager, Talent Acquisition, and People Team. Assist District manager in the creation and execution of retention strategy for frontline employees. Creates and submits weekly and month end reports to senior management. III. Qualifications A. Required Qualifications Bachelor's Degree (accredited) or in lieu of degree - High School Diploma or GED (accredited) and four (4) years of relevant work experience 3 years previous operations management experience (in addition to education requirements) in transportation, logistics, or solid waste operations and three years' experience interviewing and hiring CDL Drivers and other frontline positions Valid Driver's License B. Preferred Qualifications IV. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Office:
This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. V. Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click Apply.