Finished Goods & Customer Fulfillment at

AIRSYS USA

Delivery Planning Manager

Finished Goods & Customer Fulfillment at

AIRSYS USA

in Woodruff, South Carolina Posted in 1 day ago.

Type:

full-time

Job Description:

AIRSYS is seeking a Delivery Planning Manager to own North America finished-goods delivery planning from sales order intake through final customer-site delivery. This role will coordinate across manufacturing plants, logistics, warehousing, sales, customer service, and after-sales teams while helping build the future Woodruff Finished Goods Delivery Center.

POSITION SUMMARY

Based at the Woodruff, SC plant, the Finished Goods Delivery Planning Manager owns end-to-end delivery planning for North America

from sales order intake through final delivery at customer sites.

The role coordinates cross-factory fulfillment, Woodruff receiving and outbound shipment, and delivery-risk tracking, and supports after-sales return and replacement logistics. Over time, it will grow into leadership of the Woodruff Finished Goods Delivery Center.

KEY RESPONSIBILITIES

Delivery Planning
Manage finished-goods delivery from order intake, production completion, and quality release through Woodruff receiving, shipment, and customer-site delivery.
Cross-Factory Coordination
Align with Woodruff, Gu'an, Hungary, and sister plants on production, shipment, arrival, and delivery status.
Receiving & Shipment
Track arrivals at Woodruff, inventory status, order matching, shipment readiness, and outbound delivery.
Customer Delivery
Partner with Sales, Customer Service, Logistics, and customers on schedules, receiving windows, priorities, and changes.
Risk Management
Identify and escalate production, quality-release, shipping, customs, inventory, and schedule risks.
Return & Replacement Support
Support After-Sales on whole-unit return and replacement by coordinating unit availability, shipment, and timing.
Inventory Monitoring
Track finished-goods, in-transit, and aging inventory, order matching, and capital occupation; report regularly and flag exceptions.
Delivery Center Build-Out
Help establish the Woodruff Delivery Center
processes, reporting, KPIs, and escalation mechanisms.

REQUIRED QUALIFICATIONS

Bachelor's degree in Supply Chain, Logistics, Industrial or Mechanical Engineering, HVAC, Business, or a related field.
5+ years in manufacturing planning, order fulfillment, finished-goods delivery, supply chain, logistics, or warehouse coordination.
Working knowledge of order tracking, production follow-up, quality release, warehousing, ocean freight, customs clearance, shipping, and customer delivery.
Proven cross-functional coordination across plants, logistics teams, warehouses, Sales, Customer Service, and customers.
Strong Excel and reporting skills; ERP, MRP, WMS, or TMS experience preferred.
Excellent English communication; Chinese proficiency is a plus.
Readiness to build processes and grow into Delivery Center leadership.

PREFERRED QUALIFICATIONS

Experience with HVAC, refrigeration, data-center cooling, industrial equipment, or complex mechanical products.
North America order fulfillment, U.S. plant operations, overseas-to-U.S. supply, or warehouse distribution.
Whole-unit replacement, return logistics, or after-sales delivery support.

HOW SUCCESS IS MEASURED

North America finished goods on-time delivery rate
Customer-site delivery achievement rate
Woodruff receiving and shipment timeliness
Delivery-risk closure timeliness
Return / replacement support timeliness
Inventory and in-transit report accuracy
Delivery Center build-out progress

SCOPE & BOUNDARIES

Does not own production scheduling
each plant manages its own production planning and execution.
After-Sales leads return and replacement cases; this role supports delivery planning and shipment coordination.
Monitors inventory levels and capital occupation through reporting; does not make inventory-control decisions.
Will lead the Woodruff Finished Goods Delivery Center as it matures.

EQUAL OPPORTUNITY EMPLOYER AIRSYS

Cooling Technologies is an Equal Opportunity Employer. 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Delivery Planning Manager - Finished Goods & Customer Fulfillment