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Broadband of Indiana, LLC

Fiber & Coax Fulfillment / Installation Manager

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Based on Tennessee data

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What they do

A Distribution Manager coordinates storage, stock control, transport, and distribution of goods using logistics IT systems. May involve managing associated logistics and distribution staff members.

$125,810 / year median in Tennessee

+7% projected growth

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Job Description

NOW HIRING
Fiber & Coax Fulfillment / Installation Manager Broadband of Indiana, LLC is expanding our telecommunications services and launching a new Fiber Optic & Coax Fulfillment and Installation Division . We are looking for an experienced, driven Fulfillment & Installation Manager to help us build this division from the ground up. This is an opportunity for the right person to do more than manage an existing operation. We are looking for someone who can help develop the team, establish processes, drive production, maintain quality, and build a successful installation operation. Responsibilities Help launch and develop our new Fiber & Coax Fulfillment/Installation Division Recruit, develop, and manage installation technicians and subcontractors Oversee residential and commercial fiber/coax installations and service work Manage daily routing, scheduling, production, and technician performance Develop efficient operational processes and procedures Ensure installations meet customer specifications and quality standards Monitor productivity, quality, repeat service calls, and other key performance metrics Maintain a strong focus on safety and customer satisfaction Work directly with company leadership and customers to identify opportunities and resolve operational issues Assist with budgeting, staffing, equipment, fleet, and resource planning Help identify opportunities to expand the division into additional markets What We're Looking For Strong background in telecommunications fulfillment, installation, or field operations Experience with Fiber-to-the-Home (FTTH), coax, internet, voice, and related customer-premise installations Previous management or supervisory experience Experience recruiting and managing technicians and/or subcontractors Strong understanding of technician productivity, quality, routing, and performance metrics Ability to build and lead a team in a fast-paced environment Strong communication and customer relationship skills Self-motivated, organized, and capable of taking ownership of an operation Experience helping launch or grow a fulfillment operation is a major plus Why Broadband of Indiana? Broadband of Indiana is an established telecommunications construction and engineering company with extensive experience in fiber construction, FTTH deployment, design, and engineering . We are expanding our capabilities to provide a more complete end-to-end solution for our customers—from outside plant construction through the final installation at the customer's home or business. The person selected for this position will have the opportunity to play a major role in building and growing this new division from the ground up. If you have the experience, relationships, and drive to build a high-performing fiber and coax installation operation, we want to talk to you.
Benefits:
Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person