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Retail Store Manager (Warehouse)
Job
Andy's Frozen Custard
Lewisville, TX (In Person)
Full-Time
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Job Description
Job description Bonus based on performance Dental insurance Free food & snacks Health insurance Relocation bonus Signing bonus Training & development Our General Managers take complete ownership of their store and are able to carry a sense of pride with his/her role. Our GMs oversee day to day operations, as they will set goals for growth and design a strategy to achieve those goals. This person is responsible for building and leading their team/store to success. Ultimately, the main goal for a General Manager is to lead their crew in a positive and professional environment, to ensure exceptional customer service is given with each visit, and to do those things while ensuring the custard that is being served is to the highest of standards! We offer competitive pay, quarterly bonus opportunities, paid vacation, and health, dental, and vision insurance. Flexible scheduling with way less hours than most restaurants (40-45) so you can have a life outside of work! Closed Thanksgiving, Christmas Eve, Christmas, New Year's Eve, and closed early on Thanksgiving Eve!
- Competitive Salary with quarterly bonus potential (recently doubled)!
- Excellent Health, Dental, & Vision Insurance + 401k options!
- Must have 3-5 years of proven management experience in the food service industry or leadership role in a related industry
- Responsible for all store operations and fostering a "run it like you own it" mentality
- Responsible for communication with store including but not limited to emails and phone calls and ensure timely responses to all inquires
- Display a "customer comes first" attitude by training and holding team accountable for delivering outstanding customer service
- Manage with the integrity, honesty, and knowledge that promote the culture, values, and mission of Andy's Frozen Custard
- Monitor and manage store staffing levels including but not limited to interviewing and hiring, recruiting, onboarding and overseeing training
- Follow and reinforce Andy's policies and procedure
- This is an extremely "hands on" position, so must be able to physically work all shifts up front taking care of our guests and staff.
Good news:
this is not an office job!- Must lead by example and uphold high standards of operation in a fast-paced environment
- Must be a leader that helps their team grow through constant coaching and feedback
- Must be able to work full-time and have open availability, including late nights, weekends and some holidays
- High school diploma or equivalent required
- Constant computer, point-of-sale register, and found equipment usage
- Frequent, continual, intermittent flexing or rotation of the wrist and spine