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Job Description
The Supply Chain Manager plays a strategic and tactical role in ensuring the seamless and cost-effective flow of materials, components, and finished goods across the supply chain. This role will be responsible for managing: In-house production of dental care products External co-packers and contract manufacturers Global procurement of ingredients and packaging components Turnkey manufacturing relationships and logistics You will lead supply chain activities that directly impact production planning, service levels, cost optimization, and inventory management. You will serve as a key liaison between internal teams (Operations, Quality, Regulatory, R&D) and external partners, and report directly to the Senior Vice President of Operations .
Key Responsibilities:
✅ Procurement & Global Sourcing Develop and manage procurement strategies for critical raw materials (e.g., sorbitol, fluoride, surfactants), flavors, active ingredients, essential oils, and excipients used in dental products. Source global suppliers for primary and secondary packaging (e.g., plastic/aluminum tubes, bottles, pumps, cartons, laminates, shrink sleeves, and caps). Build and maintain a robust supplier base in the U.S., Asia, and Europe for both ingredients and packaging materials. Evaluate and onboard turnkey manufacturers for full-service production of branded or private label products. Negotiate pricing, contracts, minimum order quantities (MOQs), and lead times with suppliers to ensure favorable terms and risk mitigation. Conduct regular supplier audits and performance reviews to ensure quality, compliance, and delivery reliability. ✅ Production & Co-Packer Management Coordinate with in-house production teams to align material availability with manufacturing schedules. Act as the main point of contact for co-packers, overseeing production timelines, order processing, inventory coordination, and delivery schedules. Supply materials/components to co-packers when required under hybrid supply models. Monitor co-packer performance on KPIs such as On-Time In-Full (OTIF), yield, quality deviations, and responsiveness. Ensure alignment of production planning with forecasted demand, product launches, and promotional campaigns. ✅ Turnkey Product Management Identify, qualify, and manage external suppliers for turnkey items, including mouthwash, toothpaste, teeth whitening kits, flossers, and more. Ensure all turnkey vendors meet regulatory, quality, and brand standards. Track timelines for product development, sample approvals, label compliance, and production readiness for turnkey items. Coordinate importation of turnkey products, manage shipping schedules, and maintain order accuracy. ✅ Inventory & Demand Planning Work closely with Demand Planning, Sales, and Marketing to forecast product needs and plan procurement and production accordingly. Maintain optimal inventory levels across raw materials, components, and finished goods to support business continuity. Implement safety stock policies and demand planning tools to reduce stockouts or overages. Ensure regular reconciliation and root cause analysis of inventory variances. ✅ Logistics & International Supply Chain Manage international logistics including ocean freight, air freight, customs clearance, and warehousing for both raw materials and finished goods. Collaborate with 3PLs, freight forwarders, and customs brokers to ensure on-time deliveries and cost-effective solutions. Monitor shipping costs, lead times, duties, and tariffs, and optimize freight consolidation opportunities. Track and resolve shipping discrepancies, damage claims, and supplier delivery issues. ✅ Systems, Compliance & Documentation Maintain accurate data and planning parameters in ERP/MRP systems (e.g., SAP, NetSuite, Oracle). Ensure compliance with all internal quality standards and external regulations (GMP, FDA, ISO, etc.). Maintain thorough documentation for procurement contracts, supply agreements, and supplier certifications (COAs, MSDS, etc.). Support quality and regulatory audits by providing necessary supply chain documentation and traceability.
Qualifications:
Education:
Bachelor's degree in Supply Chain Management, Business Administration, Industrial Engineering, or related field. Master's degree or MBA is a plus. APICS CPIM, CSCP, or similar certification strongly preferred.
Experience:
7-10 years of progressive supply chain experience in CPG, oral care, personal care, or pharmaceutical industries. Proven track record managing both in-house and external manufacturing (co-packers, turnkey vendors). Strong knowledge of global sourcing, especially for ingredients and packaging materials. Hands-on experience with import/export , international logistics, and customs documentation. Familiarity with dental care product formulations and regulatory environments (e.g., FDA OTC monograph, ISO 22716) preferred.
Skills & Competencies:
Strong project management and organizational skills. Excellent negotiation and vendor relationship management skills. Analytical and data-driven decision-making abilities. Effective cross-functional communicator and team collaborator. Proficient in Excel, ERP systems, and supply chain planning tools. Key Performance Metrics (KPIs): On-Time In-Full (OTIF) delivery performance Inventory turnover and days of supply Supplier on-time delivery rate Procurement cost savings and value engineering initiatives Co-packer and turnkey vendor compliance scorecard Forecast accuracy and inventory variance reduction
Job Type:
Full-time Pay:
From $75,000.00 per year
Benefits:
401(k) Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance
