Storage Manager

Overview Derrel's Mini Storage, Inc. is looking for qualified Facility Manager . We have Full-Time (FT) & Part-Time (PT) positions available. Full-Time Manager typically works five consecutive days per week (Friday through Sunday) when placed at a storage facility. Part-Time managers are scheduled as needed when placed at a storage facility. Prior to being placed at a storage facility, both the FT & PT teams will float to work at various facilities. Under general supervision, the Facility Managers are responsible for overseeing all aspects of the day-to-day operations of one or more of our self-storage facilities. Operational hours are 7 am to 7 pm, with each team member working eight hours per day. Occasional travel is required. Facility Managers are expected to operate and maintain the facility with the utmost care and quality. Responsibilities Promote rentals of storage units by following up on leads and competently handling telephone and in-person inquiries. Effectively utilize computer system to log all transactions and tenant data / correspondence. General office and clerical skills including telephone sales, record keeping, computer bookkeeping, rentals, vacates, transfers, and other customer service needs Effectively utilize the computer system to log all transactions from customers and bank deposits General maintenance and upkeep of the physical appearance of the property exterior areas and grounds, including sweeping, weed control, painting, cleaning, minor door and/or building repairs, trash removal, replacement of accessible light bulbs, and property free of debris Cleaning and general upkeep of the property, residence, office, and restrooms Complete daily walk-through inspection, check locks, and cleaning units as needed Resolve any customer issues effectively and in a timely manner Open and close the office daily Understanding and compliance with all operational policies and procedures as outlined in the Employee Handbook and Property Operations Manuals Promote merchandise sales and manage inventory Upkeep and care of company equipment as necessary Assistance with delinquent tenant process, including customer mailings, over-locking units, cutting locks, inventories, and sales Conducting business before or after established hours in order to accommodate unique customer needs Skills Strong interpersonal and communication skills - both written and verbal Experience working with the public, including being polite and respectful, and handling customers' concerns Experience applying common sense, good judgment, and offering solutions when dealing with problems Able to read and interpret instructions, documents such as rental agreements, safety rules, operating and maintenance instructions and policy manuals Computing skills including word processing, email, scanning, picture upload, and proficiency with Windows-based personal computer applications. Basic mathematical skills including the ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals Organized, efficient, and professional at all times Professional presentation and appearance Ability to perform light maintenance and clean-up tasks Ability to frequently lift up to 25 pounds, bending, reaching above shoulder level, pulling, typing, prolonged standing, or sitting Ability to successfully pass a background check Fluency to read, write, and speak

English Job Types:

Full-time, Part-time Pay:

$18.20 - $22.88 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance

Shift:

8 hour shift People with a criminal record are encouraged to apply

Education:

High school or equivalent (Preferred)

License/Certification:

Driver License Class C (Preferred)

Work Location:

In person