Dealership Parts Manager - Salem Ford

Key Auto Group believes that our people are the most important part of our team, and we focus on our team members first. Our success in each area of our business is only attainable by having a culture-oriented, well-trained team of professionals who are focused on exceeding customer expectations. Responsibilities Oversee the parts sales process from start to finish Communicate with staff and customers in a friendly and professional manner Converse effectively/efficiently regarding customer parts status Read and understand the parts catalog when looking up and speaking to specific parts Answer phone calls, and provide price quotes and other information to customers Review body shop estimates to verify the parts ordered are correct and that all pricing is in line with the estimate Provide high-level service to both internal and external customers Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock Notify the parts manager of out-of-stock parts or shop materials that need immediate attention Locate out-of-stock parts from an outside source and submit an emergency order, if necessary Make sure all internal requests for parts are billed on the service repair order Receive payment from retail customers or obtains credit authorization Other duties as assigned Qualifications High School Diploma or equivalent and prior auto parts sales experience (preferred) Eager to improve in a dynamic work environment Strong interpersonal and time management skills Ability to read/interpret safety and maintenance documents Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume Valid driver's license and clean driving record Benefits Medical, Dental & Vision Insurance 401K Plan + Match Paid time off and vacation Short/Long Term Disability/Flex/Life Growth opportunities