Summary:

The Parts Manager is responsible for running a profitable and efficient Parts department that meets strategic and operational goals and objectives.

Responsibilities:

Directly responsible for the day-to-day operations of the Branch Parts Department Ensures the strategic and operating goals and objectives of the Parts Department are met while meeting established profit targets

Duties:

Prepares operating and capital budgets for the Parts department, reviews on a regular basis and takes corrective action as needed The Parts Manager develops and implements an effective sales and marketing plan which meets department sales and profit targets while supporting company goals and objectives Consistently performs external environmental scans of truck parts market and adjust sales and marketing strategy accordingly to meet target goals and objectives Manages and controls the parts inventory level, ensuring an adequate inventory and efficient use of warehouse space Reviews department expenditures for accuracy, reconciles with vendor statements and provides payment authority Develops and maintains knowledge base of the retail and wholesale truck parts market Establishes and fosters relationships with outside sales representatives, vendors and parts suppliers Promotes effective communication between department and all other Branch departments to best serve customers' needs Reviews vendor products, determines which lines to carry and negotiates profit margin Analyzes sales territory and customer purchase trends to develop effective strategies to build parts route sales base and overall profitability Interviews and hires parts department personnel Monitors computer inventory system for high and low usage items to optimize warehouse parts storage Trains and appraises parts employees to ensure acceptable productivity and adherence to company goals and policies All other duties as assigned

Education, Skills, Experience:

Associate's degree (AA) in a technical field or comparable work experience; Bachelor's degree preferred 3 - 5 years heavy duty parts sales or related experience with supervisory experience preferred Management skills to include strategic plan development, decision making abilities and program implementation Ability to display extensive product knowledge to customer and staff to assist with purchase decisions Supervisory skills in coaching, training and motivating subordinates to reach established department goals Must be highly organized, detail-oriented and results driven Ability to prioritize and handle numerous tasks simultaneously Ability to work well under pressure while assisting a wide variety of customers (both internal and external) and fostering relationships with key industry contacts Excellent written and oral communication skills Computer, mathematical and customer service skills

Work Environment, Physical Demands:

Ability to sit, stand, bend, kneel, stoop and lift/move up to 75 lbs. on a regular basis Ability to work in a dealership environment to include 8 - 12-hour days with frequent exposure to weather elements

CSM Job Standards Accountabilities:

Customer Focus:

Actively looking for ways to identify customer needs. Then efficiently and effectively addressing those needs. Communication -

Visual and Verbal:

Listening, speaking, and signaling so others can understand. Communicate in spoken English well enough to be understood by others.

Teamwork:

Working cooperatively in a professional demeanor to complete work assignments.

Health, Safety, and Security:

Recognize and mitigate safety hazards including hazardous materials, environmental hazards, and accident conditions on a construction site. Follow appropriate security procedures.

Scheduling and Coordinating:

Making arrangements that fulfill all requirements as efficiently and economically as possible.

Problem Solving/Decision-making:

Being open to change and to considerable variety in the workplace. Understanding the importance of learning new information for future problem solving and decision making.

Adaptability and Lifelong Learning:

Being open to change and to considerable variety in the workplace. Understanding the importance of learning new information for future problem solving and decision making.

Note:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. 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