Type:

full-time

Job Description:

Type :

Full Time Salary :

88k - 100k Position Summary The General Manager oversees overall daily operations, financial performance, employee accountability, and customer service. This role is responsible for proactively identifying issues, driving operational improvements, and ensuring consistent execution across all departments and service areas. Key Responsibilities Monitor P&L, KPIs, gross margin, billing, commissions, and account performance. Lead employee performance reviews, coaching, and accountability initiatives. Support new customer startups, bids, and quotes. Ensure all customers receive consistent service and attention. Oversee dispatch, warehouse operations, freight accounts, and remote teams. Monitor employee schedules, attendance, and overtime. Ensure audits, reports, and operational tasks are completed on time. Support extended service areas and special programs. Expectations Take ownership of operational performance and outcomes. Anticipate issues and implement solutions before problems arise. Lead with accountability and drive continuous improvement. Maintain strong communication and follow-through. Ensure teams are engaged, productive, and meeting expectations. Deliver consistent service excellence to customers and internal stakeholders. Key Competencies Leadership Accountability Financial Acumen Problem Solving Customer Focus Communication Process Improvement Strategic Thinking Qualifications 3+ years of experience in a similar role Bachelor's Degree preferred•Six Sigma Green Belt certification preferred•Experience and proficiency with TMS systems Proficiency with Microsoft Suites, technology, and AI usage Strong organizational and communication skills Strong ability to multitask Comfort working with multiple groups within business

Industry Transportation/Trucking/Railroad Type :

Full Time Salary :

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