AUTOMOTIVE PARTS MANAGER

Job Purpose:

The Parts Manager at Team Dodge Ram of Myrtle Beach is responsible for overseeing the parts department's operations, ensuring efficient inventory management, and delivering exceptional customer service. This role involves coordinating with other departments, managing a team, and optimizing parts availability to support service and repair operations.

Key Responsibilities:

Manage the daily operations of the parts department, including inventory control, ordering, and receiving parts. Develop and implement strategies to improve parts sales and profitability. Ensure accurate and timely parts distribution to the service and repair teams. Maintain strong relationships with suppliers and negotiate favorable terms and pricing. Monitor parts inventory levels and adjust orders to meet demand while minimizing excess stock. Train, supervise, and evaluate parts department staff to ensure high performance and customer satisfaction. Collaborate with other departments to support overall dealership operations and customer service goals. Analyze sales and inventory data to identify trends and opportunities for improvement. Ensure compliance with all company policies and procedures, as well as industry regulations. Address customer inquiries and resolve issues related to parts availability and pricing.

Required Education:

High school diploma or equivalent is required; an associate degree in business administration or a related field is preferred.

Required Experience:

Minimum of 3 years of experience in an automotive parts department, with at least 1 year in a supervisory or managerial role. Proven track record of managing inventory and supply chain operations effectively in an automotive dealership setting. Experience with automotive parts and accessories sales, including knowledge of various car models and their components.

Required Skills and Abilities:

Strong leadership and team management skills, with the ability to motivate and guide a team towards achieving departmental goals. Excellent organizational skills, with a keen eye for detail to ensure accurate inventory management and order processing. Proficiency in using inventory management software and dealership management systems. Exceptional customer service skills, with the ability to handle customer inquiries and resolve issues promptly and professionally. Strong communication skills, both verbal and written, to effectively interact with team members, suppliers, and customers. Ability to analyze sales and inventory data to identify trends and make informed decisions to optimize parts department performance. Knowledge of automotive industry standards and regulations related to parts and inventory management.

Work Location:

In person