Transportation Coordinator (Dispatcher)

About the company: Pavement Preservation Group is the proud union of industry leaders—Cactus Asphalt, American Pavement Preservation, and Viking Construction. Our journey of excellence and commitment to top-notch asphalt preservation and repair services has reached new heights as we merge these exceptional companies into one powerhouse Pavement Preservation Group is not just about preserving asphalt; it's about preserving trust, quality, and the longevity of your surfaces. Our commitment remains unwavering, and our expanded capabilities ensure that we meet and exceed your expectations every time. Whether it's roads, parking lots, or any asphalt surface, Pavement Preservation Group is your trusted partner for lasting solutions. Pavement Preservation Group (Cactus Asphalt, Viking Construction, and American Pavement Preservation) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Pay:

$50k-$62k

Schedule:

8 hour shift Monday- Friday 4 am-12 pm On call (Every 3rd weekend)

Job Description Position Overview:

The Dispatcher is responsible for coordinating and managing the daily scheduling and routing of drivers or service personnel to ensure timely and efficient delivery of services. This role involves communicating with drivers, customers, and other departments to ensure smooth operations

Responsibilities:

Act as a liaison between drivers and management; effectively dispatch deliveries. Ensure adherence to DOT regulations and resolve operational issues promptly. Review daily driver documentation for pre-trip inspections and reimbursements. Assign and dispatch drivers based on availability and service requirements. Adjust dispatch schedules as necessary. Maintain clear communication with drivers, customers, and departments. Provide drivers with delivery instructions and route updates. Address and resolve issues during the dispatch process. Resolve customer inquiries and issues alongside the Dispatch Manager. Update customers on order status and manage expectations. Ensure dispatch activities comply with policies, safety regulations, and standards. Report safety concerns or incidents to management. Requirements Applicants must be able to successfully pass a drug screening. Capability to thrive in a fast-paced work setting. Knowledge of Microsoft Office Suite, especially Excel and Word, is necessary. Basic understanding of GPS and routing technology is needed.

Preferred Experience:

Dispatching Experience:

1 year Customer service: 1 year

Benefits Company Benefits:

Health, dental, and vision insurance. Retirement savings plan with company match. Paid time off and holidays. Professional development opportunities. Performance-based incentives.