Location Manager

Location Manager

DATTCO - 3.5

Watertown, CT Job Details Full-time 5 hours ago Qualifications Mid-level Communication skills Full Job Description

ABOUT THE ROLE

The Location Manager is a key leadership role responsible for overseeing all aspects of a school bus location. This position leads a team of employees to deliver safe, reliable transportation service, while maintaining strong customer relationships and managing a profitable operation.

WHY THIS ROLE MATTERS

The Location Manager is responsible for the overall performance of the location, directly impacting safety, service quality, employee engagement, and financial results. By leading day-to-day operations and maintaining strong relationships with customers and employees, this role ensures consistent, high-quality service delivery. This position is critical to sustaining DATTCO's reputation in the community while developing the next generation of operational leadership.

WHAT YOU'LL OWN

Operations Service & Delivery Plan, direct, and coordinate the activities of a school bus location Update and maintain routes using Traversa or other routing software Coordinate operations across drivers, buses, safety, and maintenance Ensure all drivers follow state and federal regulations Financial & Administrative Management Prepare and manage the location budget Monitor and control labor and operating expenses Process and maintain payroll records Oversee monthly billing and all monies due into the location, including petty cash Coordinate the review of dispatch sheets with driver daily time Workforce Leadership Hire, interview, and onboard new employees Review driver bids and assign routes and charters Handle conflicts and administer progressive discipline Carry out supervisory responsibilities in accordance with company policies and applicable laws Customer & Stakeholder Management Respond to school department, parent, and student concerns Initiate corrective actions to resolve service issues Answer routine phone calls, mail, and inquiry requests Other Other duties as assigned

WHAT YOU BRING

Experience 3+ years of supervisory experience (transportation preferred) Some college coursework or relevant industry experience Licensing (Preferred) CDL with Passenger (P) and School Bus (S) endorsements preferred (not required) Skills & Capabilities Ability to create and lead a strong team environment Excellent problem-solving skills in a fast-paced setting Strong communication across employees and school personnel Ability to manage multiple priorities simultaneously Proficiency with Microsoft Windows and computer systems Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status and any other protected classes.