Transportation Manager Location:

Citra, Florida The Transportation Manager is responsible for overseeing the daily operations of the transportation department, ensuring the safe, timely, and efficient transportation of clients, staff, and organizational resources. This position supervises transportation staff, manages vehicle maintenance and regulatory compliance, coordinates transportation schedules, and ensures all transportation activities align with Phoenix House Florida's mission, policies, and applicable state and federal regulations. The Transportation Manager collaborates closely with clinical, residential, admissions, and operations teams to support client programming, medical appointments, court appearances, community activities, and admissions/discharges while maintaining the highest standards of safety, customer service, and operational efficiency. Essential Duties and Responsibilities Supervise, train, coach, and evaluate transportation staff, including drivers and transportation coordinators. Develop and maintain daily transportation schedules to ensure timely transportation for client appointments, admissions, discharges, court appearances, and community outings. Ensure all drivers maintain valid licenses, required certifications, annual motor vehicle record (MVR) reviews, and compliance with Phoenix House Florida policies. Maintain compliance with Department of Transportation (DOT), Florida regulations, accreditation standards, and organizational policies. Oversee fleet management, including routine maintenance, repairs, inspections, fuel usage, vehicle registration, insurance, and cleanliness. Monitor transportation documentation, vehicle logs, mileage, accident reports, and maintenance records. Investigate vehicle incidents and accidents, completing all required reports and implementing corrective actions as necessary. Collaborate with Human Resources regarding driver onboarding, annual requirements, and compliance documentation. Develop transportation policies, procedures, and emergency response protocols. Monitor departmental budgets related to vehicle maintenance, fuel, repairs, and transportation expenses. Ensure all vehicles are stocked with required emergency equipment and maintained in a safe operating condition. Coordinate transportation support during emergency situations, evacuations, and disaster preparedness activities. Work collaboratively with Operations, Clinical Leadership, Residential Services, and Admissions to meet organizational transportation needs. Utilize transportation scheduling systems and maintain accurate records and reports. Promote a culture of safety, accountability, professionalism, and exceptional customer service. Perform other duties as assigned. Minimum Qualifications High school diploma or GED required; Associate's or Bachelor's degree in Business Administration, Logistics, Healthcare Administration, or a related field preferred. Minimum of three (3) years of transportation, logistics, fleet management, or operations experience. Minimum of two (2) years of supervisory or management experience. Experience managing multiple drivers, vehicle scheduling, and fleet operations. Valid Florida driver's license with an acceptable driving record. Ability to obtain and maintain required background clearances and organizational driving approval. Proficient in Microsoft Office Suite and transportation scheduling software. Excellent organizational, leadership, communication, and problem-solving skills. Experience in behavioral healthcare, nonprofit organizations, or residential treatment settings is preferred. Knowledge, Skills, and Abilities Strong leadership and employee development skills. Knowledge of fleet management principles and transportation safety regulations. Ability to prioritize multiple transportation requests in a fast-paced environment. Strong customer service and interpersonal communication skills. Ability to analyze transportation needs and improve operational efficiency. Knowledge of risk management and emergency response procedures. Strong attention to detail and documentation accuracy. Ability to maintain confidentiality in accordance with HIPAA and organizational policies. Working Conditions Combination of office and field work. Frequent travel between Phoenix House Florida locations and community agencies. Occasional evenings, weekends, and on-call responsibilities as operational needs require. Ability to lift up to 25 pounds and perform vehicle inspections when necessary.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Referral program Retirement plan Tuition reimbursement Vision insurance

Education:

Bachelor's (Preferred)

Experience:

supervisory: 5 years (Required) substance abuse or mental health communities: 5 years (Preferred)

Work Location:

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