About Gap Inc. At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high-performing house of iconic American brands that shape culture. Our portfolio—Old Navy, Gap, Banana Republic, and Athleta—each brings a distinct point of view to how we show up in the world and serve our customers. Old Navy democratizes style with quality and value for all. Gap champions originality through essential pieces that celebrate individuality. Banana Republic is rooted in a spirit of discovery, creating modern pieces inspired by craftsmanship and travel. Athleta champions the Power of She through confidence, strength, and movement. We're driven by a shared purpose: to bridge gaps—between people, perspectives, and possibilities—to create a better world. We're building a team that performs at a high level—people who think boldly, take ownership, and turn ideas into impact. If you're ready to learn fast and help shape what's next, you'll fit right in. About the role Based in Erlanger, KY, this position monitors product execution to our inbound destinations and ensures Gap Inc. shipments consistently meet established service requirements. The role is critical to the successful movement of Gap Inc.'s product from origin to destinations globally. You will deliver a high level of customer service and resolve delivery-related challenges, reported through multiple channels, including phone, email and internal systems. You will provide timely communication on disruptions and resolve through collaboration with our inbound operations, third-party providers, brand operations, and other internal logistics personnel. The hours for this position are 8am-4pm (Monday - Friday) and work is required from the office. What you'll do Monitor product movement across multiple transportation modes to final delivery Collaborate with other team members, as needed, to resolve service disruptions Ensure communication of all delivery changes and/or updates to relevant business partners Support brand specific initiatives and programs Respond to data inquiries timely with accurate information Who you are Excellent communication skills, written and verbal Proficiency with Windows, Word, Excel and Outlook Professional Prescence in both written and verbal communication Ability to work under pressure with a high sense of urgency and manage multiple priorities Strong attention to detail and follow-up Strong problem-solving, organizational, planning, and decision-making skills Ability to work effectively in a diverse team environment Knowledge of supply chain helpful Benefits at Gap Inc.

Merchandise discount for our brands:

50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.

• Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
• Employee stock purchase plan.
• Medical, dental, vision and life insurance.
• See more of the benefits we offer.

For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.