General Manager (GM)

General Manager -

Towing & Transportation Operations Location:

Nashville, TN Schedule:

Full-time | On-call availability required About Tow Pro Towing & Hauling Tow Pro is a trusted leader in the towing and transportation industry , providing fast, reliable, and professional service. Our reputation is built on hard work, teamwork, and accountability. We're looking for an experienced General Manager to oversee daily towing operations , lead our team, and ensure our trucks stay rolling — no matter what. About the Role This is a hands-on operations management position , not a desk-only job. The Towing Operations Manager will be responsible for overseeing dispatch, drivers, and fleet performance to make sure every job is handled safely, efficiently, and professionally. This role requires someone who can lead by example , make quick decisions under pressure, and stay organized in a fast-paced environment. You must be available 24/7 to respond to emergencies, cover driver call-outs, and keep operations running smoothly. Key Responsibilities Manage day-to-day towing and transport operations , dispatch, and driver teams Hire, train, and supervise staff to meet performance and safety goals Oversee fleet operations, equipment maintenance, and facility upkeep Handle customer issues, complaints, and service escalations Ensure compliance with DOT regulations , company policies, and local laws Manage scheduling, budgeting, and resource allocation Monitor driver performance, dispatch efficiency, and fleet utilization Step in when needed to cover driver or field duties to maintain service levels Communicate regularly with ownership and provide operational reports Qualifications Proven experience in towing, trucking, or transportation operations management Minimum 2 years of management or supervisory experience Strong leadership skills — confident, fair, and respected by your team Knowledge of fleet management, dispatch systems , and DOT compliance CDL Class A license Reliable, organized, and highly accountable Ability to work under pressure and make sound decisions quickly Must be flexible and available 24/7 for operational needs What We Offer Competitive salary (based on experience) Company vehicle and phone provided Opportunity for growth within a respected and expanding towing company Supportive ownership and a no-nonsense, team-oriented culture Keywords for Search Visibility Towing Manager, General Manager, Operations Manager, Transportation Manager, Fleet Manager, Tow Truck Operations, Trucking Supervisor, Dispatch Manager, CDL Manager, DOT Compliance, Heavy Tow, Transport Operations, Fleet Operations, 24/7

Towing Service Job Type:

Full-time Base Pay:

$85,000.00 - $120,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Paid training Vision insurance Application Question(s): Training would require travel to Nashville, TN. Would you be able to travel?

Experience:

Management:

2 years (Required)

License/Certification:

Class A CDL (Required) Ability to

Commute:

Nashville, TN 37210 (Required) Ability to

Relocate:

Nashville, TN 37210: Relocate before starting work (Required)

Work Location:

In person