Driver Supervisor, PM Shift

at Dairy Farmers of America in Twin Falls, Idaho, United States Job Description Job Description General Purpose Supervise assigned drivers and related activities at assigned terminal and/or distribution center. Create work schedules for drivers. Identify and implement effective and timely solutions to transportation and distribution routing and delivery challenges. Develop and promote safety, customer service, and operational excellence. Job Duties and Responsibilities + Provide daily work direction to professional drivers to ensure safe and efficient operations and to meet customer requirements; maintain daily activity assignments of tractors, trailers, trucks, and drivers + Monitor daily activity to make necessary adjustments in load assignments, special delivery, or pick-up instructions while effectively communicating with members, customers, drivers, dispatch, and/or other DFA transportation or distribution locations + Maintain up-to-date copies of routes; manage the utilization of routing software to increase route efficiency, lower cost, and meet customer demands + Create employee schedules, approve time, resolve timekeeping issues, monitor overtime, and take appropriate actions to meet established goals + Ensure all daily paperwork associated with each load is properly completed. This may include trip information to provide mileage information for reports to DOT , driver vehicle inspection and driver logs (as appropriate), repair/maintenance activity, billing activity, delivery tickets, etc. + Prepare and distribute operational reports (KPI's) + Establish positive working relationships with members or customers to know the facility and equipment to ensure optimal service + Hold drivers accountable for providing professional interactions and courteous service to members, customers, regulatory personnel, and co-workers; assist in resolving issues + Work closely with fleet maintenance to ensure assigned equipment is maintained and cared for properly + Ensure employees achieve performance expectations through training/coaching; routine driver audits or observations for safety; operational efficiency; compliance requirements (Pasteurized Milk Ordinance, Department of Transportation, etc.); and annual reviews + Train and coach drivers on proper procedures for all activities including equipment and machinery + Conduct investigations and work on corrective actions for employee accidents and employee safety concerns in conjunction with appropriate safety personnel or management + Work closely with human resour To view full details and how to apply, please login or create a Job Seeker account