Fleet & Shuttle Supervisor, FIFA World Cup 26™ | Kansas City

Fleet & Shuttle Supervisor, FIFA World Cup 26™ | Kansas City FWC2026 Kansas City, MO Job Details Contract 1 day ago Qualifications Project management tools French Spanish Presentation software Logistics management Visio Shift management English Mid-level 3 years Fleet management Dispatching Bachelor's degree Team management Decision making Hospitality Management Loading Organizational skills Transportation planning Logistics Guest services Escalation handling Delegation Bachelor's degree in logistics Communication skills Technical Proficiency Safety protocol implementation Full Job Description Description At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. FIFA World Cup 26 Skills Framework

ACCOUNTABILITY

Demonstrate commitment to responsibilities and objectively analyze one's behavior, while assuming consequences of one's own actions and/or decisions and learning from one's mistakes.

DECISION MAKING

Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.

INCLUSIVITY

Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.

INITIATIVE

Capacity to do things on one's own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.

INNOVATION

Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.

LEADERSHIP

Ability to lead one's contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team's skills and talents.

VISION:

Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans. Main Activities and Responsibilities The Transport Supervisor supports daily transport delivery for assigned client groups during the FIFA World Cup 2026. This role ensures safe, efficient, and professional transport services and supports vehicle dispatch, driver coordination, and client movement. Client Group Service Coordination Execute specialized transport support based on client group needs Manage driver check-in, briefing, and deployment Ensure accurate vehicle allocation and staging for client movements Support loading, dispatch, and arrival coordination at designated points Driver & Workforce Support Facilitate driver technology setup (tablets, mobile apps, TMM credentials) Distribute job cards and ensure VAPP/accreditation compliance Promote uniform, conduct, and service standards Operational Delivery Ensure vehicles are clean, fueled, and operational prior to dispatch Coordinate arrival/departure flows to maintain on-time performance Assist with routing, fleet adjustments, and incident escalation Safety & Compliance Enforce depot and venue safety procedures Monitor access control, permissions, and safe vehicle movements Support emergency or contingency response as directed Documentation & Communication Maintain shift logs, attendance sheets, driver rosters, and reports Participate in briefings, handovers, and operational calls Provide proactive updates to the Depot Manager and Command Center Your Profile Education & Qualifications Bachelor's degree in Event Management, Transport Operations, Logistics, or Hospitality, or equivalent experience. Knowledge of transport operations, guest services, or event logistics is an asset. Work Experience 3-5 years of experience in transport, hospitality, or event operations. Experience working in a supervisory role within large-scale or high-profile events preferred. Proven ability to manage small teams, coordinate logistics, and deliver service excellence under pressure. Experience collaborating with security teams, hotels, and transport providers is advantageous. Strong interpersonal skills, proactive communication, and confidence in decision-making. Demonstrates the highest levels of integrity, professionalism, and commitment. Positive attitude, patience, and persistence in problem-solving. Strong cultural awareness and the ability to work in an international environment. Client facing communication and guest services experience is a plus. Languages Fluent in English. Spanish and/or French proficiency is a plus Technology Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools Equal Opportunities FIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. About FWC2026 The FIFA World Cup 26™ will mark the first time that the tournament features 48 teams and will be hosted by three countries: Canada, Mexico, and the United States. This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world. Now is your time to be a game changer and join the workforce that is planning and delivering this unique and unforgettable experience.