Driver Supervisor-After Hours

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey - building, selling, financing, and insuring homes. From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance. Position Summary The after hours Driver Supervisor reports to the Terminal Manager and is accountable for the performance, engagement, and operational execution of assigned drivers, including CDL drivers and pilot drivers. This role ensures safe, efficient, and reliable delivery performance while driving driver reliability, retention, and overall service outcomes. The Driver Supervisor serves as the primary leadership contact for drivers and owns day-to-day operational execution, performance management, and driver experience. This position will work from the hours of 12:00 PM - 9:00 PM Operational Execution & Routing Assign and monitor loads Oversee routing, permits, and load execution to ensure compliance and on-time delivery Ensure accuracy of dispatch plans and resolve delays, breakdowns, and disruptions Drive driver utilization and operational efficiency Driver Workforce Management Directly oversee CDL drivers and pilot drivers Provide final approval for hiring decisions in alignment with Terminal Manager Manage Workday approvals including time, attendance, and related transactions Driver Performance & Accountability Collaborate with Driver Supervisor Lead to track and manage daily KPIs including attendance, productivity, service, and quality Provide data for weekly rapid-fire discussions on driver performance Deliver coaching, including LYTX (telematics) coaching and behavior correction Execute progressive discipline and partner with HR and Terminal Manager on employe relations. Safety Leadership & Compliance Reinforce DOT, HOS, and company safety compliance Review telematics events and ensure timely coaching follow-up Lead post-incident reviews and corrective actions Partner closely with Safety to understand compliance and safety concerns and ensure they are addressed through proactive coaching, corrective actions, and sustained behavior change. Driver Engagement & Retention Conduct stay interviews and regular driver check-ins (30/60/90-day focus) Identify early dissatisfaction signals and intervene proactively Support driver scheduling and work-life balance discussions Customer & Operational Support Serve as point of contact for customer-related delivery issues Resolve service failures and escalate as needed Ensure high levels of customer satisfaction and communication

Performance Expectations & Key Metrics Driver Reliability:

attendance, load completion, no-show rate

Early Tenure Retention:

30/60/90-day retention

Operational Performance:

on-time delivery, utilization, downtime

Safety Performance:

telematics events, preventable accidents, HOS compliance

Engagement:

stay interviews, check-in completion

Performance Management:

coaching and discipline execution Why Clayton? Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more. As part of Clayton's commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program. At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members. Clayton is committed to creating an inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Business Unit - B00007 Clayton Connect The Clayton story began in 1956 with a simple but powerful mission - helping more hardworking families across America achieve homeownership. Clayton is committed to Opening Doors to a Better Life. We are a leading single family, values driven home builder dedicated to attainable housing, sustainable practices, and creating a world class experience for customers and team members. Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey building, selling, financing, and insuring homes. Our success is in our team members - join our team and see how you can help us build a better tomorrow. As a shared service, Home Team team members support many functions across the Clayton enterprise. The Home Team includes wellbeing, internal audit, accounting/finance, marketing, legal, campus operations, and more. We believe our strength is our people. That's why we invest in opportunities for our team members to personally and professionally grow. As a leader in modern and attainable housing, Clayton is committed to delivering forward-looking technology solutions. With a dedicated team of over 500 technology professionals, we continue to evolve and innovate, ensuring we remain at the forefront of our industry. Our collaborative and innovative culture encourages team members to grow to their full potential. Our focus on team member experience, development and engagement is paramount, offering career pathing and leadership development opportunities to foster growth and success within our organization. Clayton Home Building Group has more than 12,000 team members across the United States, and built more than 59,000 homes last year. Home Building Group makes the dream of homeownership a reality every single day, delivering quality-built homes at an attainable price. We are dedicated to a world-class team member experience, environmentally responsible building practices and helping provide attainable housing for all. This business unit is comprised of Clayton Manufacturing, Clayton Supply, and Clayton Properties Group. With 2,900+ team members and 400+ Retail locations nationwide, our home consultants create a world-class home buying experience by assisting customers in identifying a floor plan, selecting options, and coordinating the construction process. Clayton Retail sells more than 25,000 homes annually, as we strive to help customers achieve homeownership across America.