Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Position Summary The DC Lead is a level 5 position which assists the operations leadership in the execution of the operational objectives of the automated $1B company's 1.8 million square foot Distribution Center (DC). Responsibilities include overseeing and coordinating the daily operations of their department, ensuring efficient and accurate processing of orders, maintaining inventory accuracy, and leading a team of other team members to achieve operational excellence in accordance with company policies and procedures. This role demands a proactive leader who can drive performance, foster a collaborative work environment, and implement continuous improvement initiatives. It requires flexibility to assist multiple departments and a desire to learn while working in a fast-paced, diverse team environment that prioritizes collaboration, trust, teamwork, and continuous improvement to drive customer satisfaction. Leadership Responsibilities At ULAC, we are looking for people who share our vision of fostering a collaborative culture of continuous improvement. All team members at ULAC are responsible for contributing to a safe and positive work environment so everyone can deliver their best. Leadership behaviors that model ULAC's mission and values of Unity, Loyalty, Achievement, and Charity include:
Lead Proactively:
Anticipate and solve problems early, stay curious, and encourage team members to focus on solutions and high performance. Drive innovation by identifying and implementing improved approaches.
Provide Positive & Frequent Performance Feedback:
Regularly recognize good work, pinpoint improvement areas, and help with ongoing development.
Initiate Structure:
Implement clear, challenging team goals, communicate them effectively, and create organized plans that align with company objectives.
Achieve Objectives:
Create and follow through on effective plans, guide team members consistently, and use data from reports to make decisions that help people and processes.
Foster Positive Culture:
Build and maintain an uplifting, trusting, and innovative workplace.
Communicate Effectively:
Promote open communication, listen actively, and facilitate teamwork and conflict resolution.
Motivate and Inspire:
Lead by example, show respect, and give encouragement. Inspire teams to achieve their best.
Train and Develop Others:
Act as a coach and mentor, focus on transferring knowledge, enhancing skills, and supporting high performance. Functional Responsibilities Direct Daily Operations Oversees daily activities in a department which can include receiving, picking, packing, shipping, value added services (VAS), and big box shipments while ensuring compliance with company policies, procedures, and regulatory requirements. Ensures timely and accurate processing of orders to meet customer requirements and delivery schedules by monitoring workflow and adjust staffing levels to meet operational demands. Researches and problem solves order issues or discrepancies providing timely solutions to meet order shipment deadlines. Leads, coaches, and mentors their departments team to achieve performance goals by contributing to regular team meetings to communicate goals, expectations, and operational updates. Provides ongoing training and support to team members to enhance their skills and performance while promoting a safe working environment by enforcing safety policies and procedures. Tracks key performance indicators (KPIs) and provide regular reports on operational performance and collaborates with management to develop and execute strategic plans to meet or exceed targets. Maintains high levels of customer satisfaction by ensuring accurate and timely order fulfillment by addressing and resolving inventory issues and concerns in a timely manner. Performs general housekeeping duties within the department or assigned areas to ensure a clean, organized, and safe working environment by following 6 S standards. Performs other duties as assigned in support of the operational needs of the company.
Communication and Collaboration:
Communicate effectively with leaders and team members to ensure coordinated and efficient operations. Work closely with department leaders and a team of PIT Operators, Material Handlers, Clerks, Inventory Control, and Customer Service Participate in team meetings and provide input for process improvements. Continuous Improvement Identify areas for improvement and implement process enhancements to increase efficiency and productivity. Implement best practices and standard operating procedures (SOPs) to streamline operations. Stay updated on industry trends and technologies to drive innovation within the distribution center. Continuing Education Stay up to date with emerging technologies and best practices related to ensuring effective operational support concerning automated distribution centers and supply chain operations. Education/Qualifications
REQUIRED
o High school diploma or equivalent. Capability to learn the Warehouse Management System (WMS) and working knowledge of Microsoft Office suite. Ability to perform physical activity at a sustained pace including walking, bending, sitting, driving, and lifting within an automated distribution center environment. Ability to lead a team independently while thinking critically and executing with a sense of urgency. o Capability to multitask while meeting production, safety, and accuracy standards. Ability to work and adapt throughout the DC supporting and learning all departments tasks. Capacity to maintain a positive attitude and remain self-motived to perform at a high level. o Strong attention to detail and love for accuracy in a rapidly growing company with a fast changing environment.
PREFERRED
o Some college courses or associate degree. Experience
REQUIRED
Minimum of 2 year successful experience working at a high level leading a team within a distribution center. Demonstrated computer and technical savvy including the ability to learn new programs, systems, and quickly interpret metrics. Demonstrated ability to meet or exceed performance goals/metrics. Demonstrated strong customer service, communication, and interpersonal skills with ability to lead a team in a complex and fast paced workplace.
PREFERRED
Experience working in a fully automated distribution center as a Lead of a department. Experience working within multiple departments within a distribution center including receiving, shipping, Pick & Pack, and VAS.
