Lead Yard/Customer Service Associate

Description:

Central Valley is a leading family-owned and operated building supply company with eight locations throughout Northern California. We have been in business since 1955 and have grown to become one of the largest regional suppliers of building and agricultural products in the United States. Central Valley has been voted among the Best Places to work in the North Bay by the North Bay Business Journal. We are currently seeking a Lead Yard/Customer Service Associate for our St. Helena facility. The Lead Yard/Customer Service Associate locates, loads and unloads building materials in the yard and warehouse. Writes accurate yard tags to ensure proper inventory count and a smooth customer transaction. Maintains a safe and clean work environment. Acts as a leader in the yard, distributes tasks to yard associates and assists the Assistant Manager, Yard in managing the dashboard. Must be available to work Saturdays Helps customers locate the product they need and loads vehicles as necessary. Unloads and stocks incoming materials. Writes yard tags accurately with product code and quantity for purchase. Keeps all yard and warehouse areas clean, neat, safe, and secure. Assembles and loads products for delivery to customers, and transfers to other locations. Observes yard and warehouse for safety, potential theft, and security risks. Reviews vendor packing slip in order to verify quantity, product accuracy and condition, and turns into receiving. Resolves customer dissatisfaction with materials. Stores material safely to prevent damage. Stocks inventory neatly in the proper location within the yard and/or warehouse. Rotates stock to maintain product quality - retail ready. Identifies different building materials and wood products. Operates and maintains the forklift and other yard equipment safely. Completes daily forklift checklist Measures and cuts materials by operating a power saw. Strives for zero product damage while loading and unloading. Reports all damages to the supervisor immediately. Attends safety meetings regularly. Performs other duties as assigned. Assists inventory with daily cycle counts Exhibits Brand Behaviors consistently. Acts as Assistant Manager, Yard when needed.

Requirements:

REQUIRED SKILLS/EXPERIENCE

3+ years of customer service experience 1+ years of forklift experience 2+ years of yard/warehouse experience 1+ years supervisory experience Strong measuring skills Familiarity with power and hand tools

DESIRED SKILLS/EXPERIENCE

Bilingual in English/Spanish Logistics experience Lumber, construction or building materials experience

PHYSICAL REQUIREMENTS

Walking:

6-8+ hours per day

Standing:

6-8+ hours per day

Bending/Twisting:

3-6 hours per day

Squatting/Stooping:

3-6 hours per day

Climbing:

Up to 3 hours per day

Kneeling Crawling:

Up to 3 hours per day

Pushing/Pulling:

3-6 hours per day

Hand Dexterity:

Up to 3 hours per day Lifting 0-25 lbs.: Up to 3 hours per day Lifting 26-60 lbs.: 3-6 hours per day Carrying 0-25 lbs.: Up to 3 hours per day Carrying 26-60 lbs.: 3-6 hours per day Central Valley is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. #IND1