Outbound Warehouse Supervisor
Job
Lou Malnati's Pizzeria
Buffalo Grove, IL (In Person)
Full-Time
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Job Description
We are seeking a hands-on Outbound Warehouse Supervisor to lead daily execution in a fast-paced, perishable eCommerce fulfillment operation. This is a working supervisor role responsible for both leading the team and actively supporting outbound operations to ensure accurate, on-time shipping and high productivity. Key Responsibilities Daily Outbound Execution
- Lead and support daily shipping operations including pick, pack, and kitting
- Ensure all orders (DTC, wholesale, and corporate) are accurate and shipped on time
- Oversee FedEx trailer schedules and coordinate timely loading and dispatch
- Manage trucking execution and ensure proper handoff and deliveries Labor & Throughput Management
- Drive labor productivity and throughput to meet daily volume targets
- Adjust staffing and workflows in real-time to maintain efficiency
- Monitor and manage timekeeping, labor tracking, and time clock adjustments Quality & Food Safety (SQF)
- Execute and enforce SQF programs and food safety standards
- Ensure daily logging, tracking, and compliance documentation is completed accurately
- Train team members on proper handling of perishable products and safety protocols Team Leadership & Development
- Supervise, coach, and develop warehouse associates, leads, and specialists
- Support onboarding and training, including equipment and forklift certifications
- Act as a floor leader, stepping in wherever needed to keep operations running Equipment & Safety
- Oversee proper use and maintenance of warehouse equipment and forklifts
- Ensure all team members are trained, certified, and operating safely
- Maintain a clean, organized, and safe work environment Qualifications
- 3-5+ years of warehouse leadership experience (eCommerce or perishable preferred)
- Proven ability to manage high-volume outbound operations
- Strong understanding of shipping systems, carrier coordination, and fulfillment workflows
- Experience with food safety (SQF or similar) strongly preferred
- Ability to effectively communicate in English and Spanish (required)
- Hands-on leadership style with ability to work in a physically active environment What We're Looking For
- A doer + leader who isn't afraid to jump in
- Someone who can run the floor, not just manage it
- A problem-solver who keeps operations moving under pressure
- Someone who is organized and communicates clearly and timely
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