Shipping Coordinator

Help Drive the Operation Behind One of West Michigan's Leading Production Teams At Lakeside Surfaces, we don't just manufacture countertops — we build products that end up in homes, businesses, and projects across the region, and our Shipping team plays a critical role in making that happen. As our company continues to grow, we're looking for a Shipping Coordinator who can bring urgency, organization, accuracy, and leadership to a fast-paced production environment. This position is ideal for someone who thrives on keeping operations moving, solving problems in real time, and making sure every shipment leaves correctly, on time, and customer-ready. If you take pride in precision, communication, and being the person who keeps everything aligned behind the scenes, this is an opportunity to build a long-term career with a company that is gaining momentum and investing in its people. SUMMARY The Shipping Coordinator oversees and participates in daily shipping operations, ensuring all installation and delivery trucks are accurately loaded, staged, and dispatched on time. This role provides leadership, direction, and support to the shipping team while maintaining high standards for safety, quality, and efficiency. ________________________________________

ESSENTIAL DUTIES AND RESPONSIBILITIES

Lead daily shipping operations, including planning, prioritizing, and coordinating workflow to meet production and delivery schedules Load and secure product onto a-frames and into delivery trucks ensuring safe transport Verify product accuracy by job number, color, and specifications prior to shipment Ensure all shipments are staged, double-checked, and ready to meet customer delivery expectations Provide direction and support to team members, including assigning tasks, monitoring performance, and reinforcing accountability Serve as the primary point of contact between shipping, production, project coordination and field services to ensure alignment on job expectations Maintain and enforce adherence to checklists, processes, and company policies Identify and resolve issues proactively, including missing materials, incorrect staging, or schedule conflicts Drive organization and cleanliness of the shipping area, including ownership of 5S standards Support training and onboarding of new team members and assist in developing team capabilities Ensure compliance with all safety standards and promote a culture of safe work practices Load/unload product from tables onto carts to support production workflow Other duties as assigned by Supervisor/Manager ________________________________________

MINIMUM JOB QUALIFICATIONS

High School diploma or equivalent 2+ years of experience in production manufacturing, shipping, or truck loading Demonstrated ability to lead or direct work in a team environment Strong organizational and problem-solving skills Experience with solid surfaces is a plus Proactive, dependable, and positive attitude with strong communication skills ________________________________________

PREFERRED JOB QUALIFICATIONS

Prior leadership or lead experience in a manufacturing or distribution environment Experience coordinating shipping schedules and working cross-functionally with operations teams ________________________________________

MINIMUM PHYSICAL REQUIREMENTS

Ability to lift up to 100 lbs. Ability to work while standing for 8 to 12 hour shifts Ability to move and carry substantial parts on varied surfaces Ability to work in a fast-paced environment Ability to safely operate forklift and overhead crane Ability to follow all safety requirements Ability to use measuring tools ________________________________________

WORK ENVIRONMENT

Inside and Outside