Fulfillment Team Lead Wyndmere Naturals, Inc. New Hope, MN Job Details Full-time $22.85 - $29.93 an hour 20 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off 401(k) matching Employee discount Flexible schedule Retirement plan Qualifications Lifting equipment Staff supervision Teamwork Email customer support Team supervision Phone communication Warehouse supervisor experience Basic math Forklift Phone customer support Managing teams as a warehouse supervisor Materials handling Pallet jack Material handling equipment operation Material handling safety practices Quality data entry Full Job Description Overview We are seeking an energetic and detail-oriented Fulfillment Team Lead to oversee daily warehouse operations, ensuring efficient order processing, inventory management, and safe handling of materials. This role is vital in maintaining a high standard of accuracy and productivity within a fast-paced distribution environment. Your leadership will ensure our customers receive their orders accurately and on time while maintaining a safe workplace for everyone. We value proactive problem-solving skills combined with a passion for logistics excellence—if that sounds like you, we want to hear from you! Responsibilities

• Lead and coordinate daily fulfillment activities including receiving and processing purchase orders, order picking, packing, and shipping to ensure timely and accurate processing of customer orders
• Oversees work and provides technical guidance to shipping staff to ensure that customer orders are quickly and accurately packed for shipping.
• Enters orders received into invoicing system and prepares for fulfillment by shipping staff
• Communicates with customers, brokers, and sales representatives to resolve issues, inquiries, and provide general customer service in connection with the receipt of orders
• Confers with other supervisors to coordinate operations and activities within or between departments
• Coordinates effectively with UPS, FedEx, and other vendors to schedule pickups, resolve disputes, and maintain day-to-day operations
• Establishes guidelines for efficiency and safety, and implement quality control measures during order fulfillment to minimize errors and ensure customer satisfaction
• Observes and monitors work to ensure that workers conform to shipping standards and procedures
• Tracks and manages inventory of shipping materials
• Promote a culture of respect and an atmosphere of teamwork in order to foster a positive working environment.

Qualifications Proven experience in warehouse management or as a warehouse supervisor with hands-on knowledge of warehouse operations Demonstrated ability to operate heavy equipment such as forklifts, pallet jacks, and other material handling equipment safely and efficiently Basic knowledge of Microsoft applications, experience in communicating professionally via email and phone, and familiarity with operating in various customer portals and databases Basic math skills for inventory counts, order calculations, and data entry accuracy; attention to detail; organization; critical thinking Good interpersonal, communication, problem-solving, and management skills

PHYSICAL DEMANDS

• Ability to lift up to 50 pounds
• Ability to stand or sit for long periods of time as well as the ability to perform repetitive manual tasks throughout the shift
• Ability to work at a fast pace and multitask
• No allergies to natural fragrances

WORK ENVIRONMENT

Growth opportunities Casual work attire Relaxed atmosphere Daily work conditions involve both indirect and direct exposure to essential oils Wyndmere Naturals is a small business in New Hope, MN. We are creative, supportive, rewarding and our goal is to create natural aromatherapy and personal care products that enhance the well-being of our customers and to bring them joy. We have a fun and enjoyable environment and value our employees and their ideas. We work as a team and would love for you to join us.

Pay:

$22.85 - $29.93 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Retirement plan Ability to

Commute:

New Hope, MN 55427 (Required)

Work Location:

In person