Shift:

3:00PM - 11:30

PM, Monday-Friday Pay Rate:

$21.97 per hour

Responsibilities:

Assist in identifying work procedures, preparing schedules, and expediting workflow. Responsible for verifying and maintaining records of incoming and outgoing shipments. Supervises a team by providing guidance and support to ensure productivity and adherence to safety protocols. Issue written and oral instructions, examine work for accuracy, neatness, and compliance with policies and procedures, and study and standardize procedures to enhance worker efficiency. Assists in P&L forecasting and analysis, alongside labor planning and scheduling. Provide training, motivation, and support to employees regarding company and departmental procedures, development opportunities, and departmental processes. Verify the accurate shipment of international orders and hazardous material orders, if necessary. Coordination and scheduling of third-party pickups and drop-offs. Communicate effectively with management and customers to ensure SLAs are met and issues are promptly resolved. Collaborate with other departments to ensure smooth and effective shipping processes. Responsible for meeting or surpassing daily Key Performance Indicators (KPIs), with accurate reporting that consistently exceeds customer expectations. Engages in employee relations initiatives, promptly addressing and resolving employee concerns to maintain a positive work environment. Provide first level of support for any escalated issue during work shift. Ensure compliance with health and safety regulations, company policies, and industry standards to maintain a safe working environment for employees and visitors. All other duties assigned, based on the business the warehouse supports.

Required Skills & Experience:

2+ years of prior experience. Basic understanding of business operations and strategies. Competent in maintaining accurate and organized records. Demonstrates effective leadership and interpersonal skills, able to communicate, motivate, and influence others within the organization. Capable of managing a busy workload, organizing tasks, and meeting deadlines consistently. Demonstrates problem-solving abilities and effective decision-making skills. Capacity to engage with customers in a professional manner, when applicable Basic computer skills, including working knowledge of Microsoft Office.

Preferred Skills & Experience:

Previous experience working in a high-volume distribution, manufacturing, technical service (i.e. testing and repair) or forward logistics operation a plus. Familiarity with performance evaluation and improvement processes. General knowledge of OSHA Standards. Supervising temporary staff. Experience working with UKG and Kronos. Previous experience with using warehouse distribution equipment.

Educational Requirements:

Associates degree preferred or equivalent work experience

Physical Demands & Working Conditions:

Warehouse environment You will love working in our family-oriented company! When you join our family, you will enjoy perks such as: Weekly pay every Thursday Monthly Incentive Bonus Positive, team-oriented, inclusive workplace Health, Dental, Vision, & Prescription Coverage Paid holidays, vacation, & sick/personal time Benefits Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Employee assistance program Flexible spending account Tuition reimbursement Work Authorization United States (Required) Must be 18 years of age Apply today to join our dynamic team! CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 40 years. Come put our successful history behind your career! CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination. This position does not qualify for visa sponsorship. As part of our hiring process, we may use automated decision tools to assist in evaluating candidate qualifications, skills, and experience against job requirements. These tools are designed to support—not replace—human judgment. Final hiring decisions are made by our hiring team. We are committed to equal employment opportunity and regularly review our hiring processes, including automated tools, to support fairness and reduce the risk of unintended bias. 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