Shipping Coordinator

We are looking for a ShippingCoordinator to support outbound and inbound shipping operations for a manufacturing environment in Cincinnati, Ohio. This contract position with the potential to become permanent is ideal for someone who can manage transportation activity, maintain accurate shipping records, and communicate effectively with customers, carriers, and internal teams. The role plays an important part in keeping daily shipment schedules on track, resolving delivery-related issues, and ensuring documentation is completed correctly for domestic and international orders.

Responsibilities:

• Coordinate daily transportation routing for customer shipments by following customer-specific routing instructions and online portal requirements.
• Prepare shipment documentation each day, including bills of lading, customer-specific records, and other required outbound paperwork.
• Communicate with customers, carriers, and internal departments to address delays, missed pickups, delivery exceptions, and container-related issues.
• Arrange truckload and parcel carrier pickups for outbound orders and manage dock scheduling to support efficient loading activities.
• Check in drivers upon arrival, direct trailers or containers to the appropriate dock doors, and help maintain organized shipping flow.
• Monitor carrier arrival times throughout the day, follow up on late pickups, and adjust appointment schedules when needed.
• Finalize shipping records to support invoicing and advance shipment notifications, including manual entry through web-based customer platforms when necessary.
• Build and maintain daily outbound schedules, track priority shipments, and assist with proof of delivery, claims, chargeback research, and export documentation.
• Support inbound logistics by preparing receiving paperwork, verifying container information, and maintaining arrival and departure tracking logs.
• Provide cross-functional support across logistics and distribution operations during peak periods and as business needs require.