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Warehouse Quality Assurance Specialist

Job

Bona USA

Monroe, NC (In Person)

Full-Time

Posted 6 days ago (Updated 2 days ago) • Actively hiring

Expires 7/23/2026

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Job Description

COMPANY OVERVIEW
Established in Malmö, Sweden in 1919, Bona is a family-owned company that has been a trusted name in floor care for over a century. We have a global footprint and provide products and systems for installing, renovating, and maintaining floors. We are passionate about delivering solutions that keep floors beautiful and functional year after year and help protect the environment. Our products are of premium quality and are certified by a variety of international and national environmental organizations. With the most durable finishes in the industry and the only company to offer a full system of sustainable products for floor care and maintenance, we empower all our customers to achieve the best possible results for their floors.
WHY WORK FOR BONA?
As we reflect on our heritage and success, we honor the true heart of Bona - our people. With more than 600 employees and a presence in over 90 countries, we are proud of the hard work, dedication, and commitment our team makes every day to live and uphold our business's core values - passion, performance, and pioneering. At Bona, we're not just about floors; we're about building a workplace where you can shine. With over 100 years of expertise, we're grounded in innovation, teamwork, and sustainability, and we're always looking for the next layer of talent to help us polish our legacy. When you join Bona, every contribution you make helps create a greener planet and leaves behind a legacy you can stand on. Our commitment to sustainability extends beyond our products. By prioritizing renovation over replacement, we reduce environmental impact while delivering durable and beautiful solutions. Joining Bona means becoming part of a team that's shaping the future of flooring with care for our planet and the communities we serve. We're here to help you floor the competition, starting with your next big opportunity. Just like our products, we believe in durability—offering a career built to last. If you're ready to join a team that values innovation as much as integrity, kindness, and professionalism, let's bring out the beauty in your career.
POSITION PURPOSE
This Quality Assurance Specialist is responsible for the day-to-day Quality Assurance function at Bona's distribution center. Responsibilities include process auditing, inspection of finished goods, and auditing completed orders to ensure timely and accurate completion of warehouse tasks. This position will work closely with all functional departments in the distribution center to achieve division objectives, while maintaining a focus on customer service, product quality, and inventory accuracy. This Quality Assurance Specialist will demonstrate excellent analytical, communication, and organizational skills, high accuracy, and attention to detail and will also contribute to a positive team atmosphere and apply policies and guidelines in a fair and consistent manner.
POSITION QUALIFICATIONS AND JOB DUTIES QUALIFICATION AND EDUCATION REQUIREMENTS
High school diploma and/or equivalent work experience; some college education is preferred 1+ year of quality auditing or inventory control experience Experience in warehouse/distribution management and inventory accuracy Forklift experience is preferred Must have experience warehousing finished goods and raw materials Working knowledge of Warehouse Management Systems (WMS) and warehouse management concepts Must demonstrate effective verbal and written communication and organizational skills, strong analytical skills with attention to details, and be able to influence individuals to achieve results Extensive working knowledge of PC functions and Microsoft Office programs including Word, Outlook, PowerPoint, and Excel
JOB DUTIES
Perform random, in-process auditing designated by the Quality Manager and assist with follow-up on quality-related problems. Inspect finished products, products being processed, incoming materials, parts, and assemblies, test products to ensure conformance to company standards, and ensure corrective action is being taken on failed inspections. Research, resolve, and communicate problems to management and assist coworkers in solving problems. Investigate errors to determine root cause and recommend corrective actions. Document audit findings and records in Microsoft Excel. Drive strict adherences to Standard Operating Procedures. Keep the warehouse clean and adhere to the 5'S Housekeeping Standards Bring ideas to management and be able to implement necessary process improvements. Back-up and support team members during absences and/or heavy volume times. Develop mutually beneficial, respectful, and effective relationships with peers to ensure seamless coordination between departments, maximize synergy, and maintain a shared vision, strategy, and focus. Able and willing to work necessary hours to meet all project deadlines; travel when necessary. Other Duties - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL DEMANDS
Must be able to remain in a stationary position 25% of the time. Must be able to bend, climb stairs, and continuously stand or walk 75% of the time. Must be able to move within the office and plant to reach file cabinets, office machinery, etc. Must be able to use dexterity to handle small safety equipment and/or hazardous material. Must be able to lift and carry 15-25 pounds and frequently move equipment weighing up to 40 pounds. Must be able to communicate effectively by listening and in both written and verbal forms.
WORK ENVIRONMENT
Generally, works in a manufacturing environment but is also required to perform job duties in a typical office setting. This position regularly requires large amounts of time to be spent using manufacturing equipment, which generally entails regular and repetitive motions along with exposure to loud noises. All safety procedures should be adhered to in these situations. This position also requires some amount of time to be spent using computer equipment, which entails regular and repetitive motions. Will regularly be exposed to fumes, airborne particles, or chemicals. All safety procedures should be adhered to in each of these situations. Subject to working near moving parts of heavy machinery and high voltage equipment where use of appropriate safety equipment is required. Work includes indoor and outdoor environment during possible adverse weather conditions.
EQUAL OPPORTUNITY EMPLOYER
Compensation Range:
$19.00 to $21.00 per hour Bona offers a competitive total rewards package including 401k with employer match, PTO, medical, dental, vision, life, and disability insurance, career advancement opportunities, and a broad range of other benefits. Learn more about our open positions and employee benefits at https://www.bona.com/en-us/about-bona/work-with-us/ For more information regarding our total rewards package, please see our Employee Benefits Handbook. Please note, benefits are re-evaluated on an annual basis and are subject to change. Compensation for the role will depend on several factors, including a candidate's qualifications, skills, competencies, and experience, and may fall outside of the range provided. The compensation range listed above may encompass base salary, performance-based bonuses, and commission opportunities, if applicable. Bona provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Bona maintains a drug-free workplace and performs pre-employment drug screens and background verification checks.
Job Type:
Full-time Pay:
$19.00 - $21.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Parental leave Referral program Retirement plan Vision insurance People with a criminal record are encouraged to apply Application Question(s): What are your compensation expectations? ($/hour) Are you willing to undergo a background check and drug screen, in accordance with local law/regulations?
Experience:
Distribution center: 1 year (Required) Quality assurance: 1 year (Required) Shift availability: Day Shift (Required) Ability to
Commute:
Monroe, NC 28110 (Required)
Work Location:
In person