Benefits:

401(k) 401(k) matching Dental insurance Employee discounts Health insurance Paid time off Vision insurance

Job Title:

Will Call Loader Department:

Operations Reports To :

Inventory Manager Job Summary:

The Will Call Loader plays a key role in supporting customer fulfillment and inventory accuracy within the lumber yard. This cross-trained position is responsible for executing will-call orders, assisting with product handling, and maintaining a clean and organized work environment. The role includes cashiering, loading, and basic lumber cutting duties, with a strong emphasis on safety, accuracy, and customer service. Reporting to the Inventory Manager, the Will Call Loader ensures that all will-call processes are executed in alignment with company standards and contributes to the overall efficiency of the inventory and receiving teams.

Key Responsibilities:

Will-Call Fulfillment & Customer Support:

Greet and assist customers during pickups, ensuring accurate and timely fulfillment of will-call orders. Provide knowledgeable support on lumber and building materials (LBM) and communicate effectively with the inventory and sales teams.

Cashiering & Transaction Processing:

Accurately process cash, credit, and electronic payments. Maintain proper cash drawer balancing and ensure all transactions are recorded in accordance with company procedures.

Loading & Material Handling:

Safely load LBM and millwork products into customer vehicles. Assist with unloading deliveries and organizing stock in coordination with the receiving team.

Lumber Cutting & Equipment Operation:

Cut lumber to specified dimensions using appropriate tools. Operate forklifts, saws, and other material-handling equipment safely and efficiently.

Inventory Support & Product Tagging:

Ensure correct pricing and tagging of products. Monitor stock levels and communicate inventory needs or discrepancies to the Inventory Manager.

Safety & Compliance:

Follow all company policies related to equipment use, lifting techniques, and workplace safety. Maintain a clean, organized, and hazard-free barn area.

Process Accountability:

Execute will-call procedures as defined by the Inventory Manager. Support inventory control initiatives by maintaining accurate documentation and contributing to shrink reduction efforts.

Qualifications:

Experience:

Previous experience in cashiering, warehouse operations, or customer service preferred. Experience in the lumber and building materials industry is a plus.

Skills:

Strong customer service orientation, attention to detail, and ability to work in a fast-paced environment. Effective communication and teamwork skills.

Technical Knowledge:

Familiarity with LBM products and basic lumber cutting techniques. Ability to safely operate forklifts, saws, and other equipment.

Physical Requirements:

Ability to lift heavy materials (>70 lbs), stand for extended periods, and work outdoors in varying conditions.

Benefits:

Competitive wages Health, dental, and vision insurance Retirement plan options with employer matching Paid time off and holidays Employee discounts on products Opportunities for career growth and development","accountId","62966227","Ritter Lumber","https://www.indeed.com/viewjob?jk=887ce6d1d47500a5","location",{"_444":445,"_446":447},"createdAt","2026-07-12T14:30:58.798416300Z","2026-08-06T01:02:09.384623675Z","2026-07-08T00:00:00Z","2026-09-05T00:00:00Z","status","active","isDiscoverable","isSearchable","isSpotlight","isDraft","careerSkills",[363,364,365,366,367,368,369,370,371,372,373,374,375,376,377,378,379,380,381,382,383,384,385,386,387,388],"requiredEducation","na","benefitCategories",[358,359,360,361,362],"isEmailRequired","isPhoneRequired","titleSearch","Delivery Will Call 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