Warehouse Admin Clerk

Position:

Customer Service Representative Vintners Logistics, LLC -

Kennewick Washington Responsibilities:

Provide excellent customer service by phone & email Greet will call customers and visitors, complete sign-ins, coordinate in and out shipments Receive and process customer orders in warehouse and transportation management systems Conduct customer calls as needed for order coordination, changes, payments and account status Respond to customer inquiries via phone calls or email Coordinate between the transportation and warehousing departments ensuring customer orders are picked, shipped and documented correctly Set up new customer accounts & related customer onboarding activities Process warehouse receiving; including system entry & item creation as needed. Complete & verify bi-weekly compliance reporting Assist in inventory counts, month end closing and related operational duties Document filing, scanning, & processing Verify warehouse charges for customer billing Set up rates/rate changes in warehouse system annually or as required Maintain Strong written & verbal communication skills with team and customers Maintain a positive & productive relationship with team members, management & customers. Preform other administrative duties as assigned.

Desirable characteristics:

Detail orientated Team player who is adaptable to change. Solution orientated. Self-directed Willing to be cross trained on additional systems. Support continuous improvement

Experience & Education:

High school diploma or GED Prefer AA in business Minimum 2 years of prior warehousing and transportation experience Microsoft Office suite including word and excel

Benefits:

Monday - Friday office environment with seasonal overtime as required. PTO Employer Sponsored Health, Vision, Prescription & Life insurance Additional Supplemental Coverages Available (8) Paid Holidays 401k with

Employer Contribution Hourly Rate Range:

Depending upon experience and education $20.62 - $26 per hour