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CLOSING DATE

September 13, 2026, 5:00 p.m.

UTILITY ASSET COORDINATOR

Are you looking for a dynamic role where your passion for helping people meets your talent for organization? This vital position serves as a central hub for the Water Department, delivering excellent customer service to residents and businesses while managing important vendor interactions, staff order fulfillment, and warehouse inventory. If you want to make a real impact behind the scenes and ensure our team and community have exactly what they need, come grow with us.

SALARY & BENEFITS

• $20.09 Per Hour Minimum
• Annual Step for Performance Pay Adjustments
• 12 Paid Holidays Per Year
• 12 Vacation Days Minimum, Earned Per Year
• 12 Sick Days Earned Per Year
• Medical, Dental, Vision, and Life Insurance Benefits
• 401(a) Retirement Plan and Social Security Coverage
• Education/Tuition Assistance Program; and Training and Development Opportunities
• Employee Assistance Program - to Include Mental Health Assistance/Services

ESSENTIAL JOB FUNCTIONS

Collects, enters and processes water and sewer infrastructure data into the City's asset management system, while keeping up to date with the latest asset management techniques and strategies. Takes calls regarding utility system repairs to coordinate work orders within City crews, and assists with the materials, inventory, and warehouse functions necessary to support utility operations, maintenance, and work orders. Assists the general public and department personnel with managing work orders and utility assets. Uses Cartegraph software to log, track, and process work orders, manage asset data (including water plants, wastewater plants, lift stations, pipes, manholes, fire hydrants, valves, meters), generate reports, and train staff on the City's utility asset management system and procedures. Takes calls from the general public, other departments, and within the Water Department regarding system repairs, maintenance to the utility system, and construction work being performed. Communicates with City crews regarding work orders that need to be completed and coordinates with the Customer Service Division on completed work orders and meter installs and data for billing. Contributes to financial planning and budget preparation for utility assets, collaborating with other City departments and outside agencies to collect information on the rehabilitation, repair, or replacement of utility assets. Analyzes data to prioritize the operation and maintenance of utility assets while also maintaining high customer service levels. Enters internally and externally generated work orders for water and wastewater field staff, and coordinates material, equipment, and personnel requirements for projects and work orders. Coordinates the availability of materials and supplies needed to complete utility work orders, maintenance activities, and projects. Assists with the Water Department's warehouse and inventory functions as part of overall utility asset and work order support, including organization, cleanliness, inventory control, routine inventory counts, stock levels, material ordering, and tracking of supplies and equipment. Fulfills internal material and supply requests submitted by department staff and ensures materials are properly issued, recorded, and maintained in inventory. Works with external vendors to obtain materials, supplies, and equipment needed for utility operations and projects; establishes professional vendor relationships and seeks competitive pricing and purchasing options. Maintains accurate records of materials, supplies, and equipment ordered and received and works closely with the Fiscal Team to ensure expenditures are properly tracked and remain within approved budgets. Analyzes data and reports issues and trends; identifies options and recommendations for solving problems. This is not intended to be an all-inclusive listing of essential job functions. The performance of other essential functions may be required.

KNOWLEDGE, SKILLS & ABILITIES

• Knowledge and understanding of water and wastewater systems, including knowledge of water utility operations, construction, and maintenance.
• Ability to plan, organize work, and meet multiple deadlines.
• Strong analytical, negotiation, and interpersonal skills.
• Ability to keep abreast on asset management software and strategies.
• Experience with City's billing software and New World is a plus.
• Desired knowledge of GPS and GIS software and methods, as well as Microsoft Office (Word, Access, Excel and PowerPoint).

MINIMUM EDUCATION & EXPERIENCE

• Associate degree or equivalent from a two-year college or technical school and one year utility experience.
• An equivalent combination of education and experience that is determined to be directly related to the foregoing specific requirements may be substituted.

SPECIAL REQUIREMENTS

• Possession of a valid Florida driver's license for operating City vehicles. Driving record will be reviewed as determined by the City of Winter Haven.
• May operate a forklift as needed and in accordance with City training and safety requirements.
• Absence of non-prescribed controlled substances in the applicant's system as verified by a laboratory approved by the City of Winter Haven.

Employer conducts screenings

PHYSICAL / ENVIRONMENTAL FACTORS

• Must have the physical ability, strength, and flexibility to perform job functions, including the ability to occasionally lift and move up to 50 pounds.
• Reasonable accommodations will be made for otherwise qualified individuals with a disability.

AN EQUAL OPPORTUNITY EMPLOYER AND A DRUG-FREE

WORKPLACE