Position Details Reports to:

DOT Compliance Manager Location:

Hybrid -

Ogden, Utah Position Type:

Regular, Full-Time FLSA Classification:

Non-Exempt Pay:

Hourly Compensation:

Commensurate with

Experience Travel:

Less than 10% Essential Functions Promptly answer emergency calls about DOT incidents, rail-car incidents, chemical leaks/spills/exposures, and facility issues, and provide general company information to callers. Promptly answer calls on behalf of the Alaska Department of Environmental Conservation and compile a detailed report of chemical spills and public health concerns. Reach after-hours Emergency Contacts via phone/email/text to convey critical information. Dispense emergency hazmat / SDS information to clients, emergency personnel, and the general public during high-stress situations such as spills, leaks, and exposures. Maintain composure and manage incidents in a confident, concise manner that represents the organization's standard of service. Compose comprehensive reports in our database in an accurate but timely fashion. Operate with minimal supervision to triage incidents using open-source and company resources and good judgment. Upload and organize Safety Data Sheets to our database from email correspondence. Fulfill Safety Data Sheet requests by performing database searches to locate accurate documents and reply via email. Assist with large-scale client projects such as researching products to ensure chemical/shipping classification is accurate. Provide Hazmat shipping regulatory compliance knowledge to clients Generate shipping documents and provide regulatory compliance knowledge for third party carriers contracted by clients for shipping needs 24/7 Maintain DOT/Hazmat training certifications and SDS authoring certifications to meet constantly changing industry standards and to develop potential new lines of business Review and help update hazmat training materials provided to clients to meet industry standards of competency Complete incident reports and documentation, duty logs, and shift hand-off briefings Minimum Job Requirements High School Diploma or equivalent Intermediate level skill with Microsoft Office products specifically Microsoft Teams and SharePoint Intermediate level computer literacy supporting a variety of software platforms Must be capable of typing 30+ WPM Punctual and dependable with the ability and willingness to work evenings, weekends, holidays, and on-demand (during emergencies) Adaptable and patient with the ability to remain calm and professional during times of heightened activity, uncertainty, ambiguity, rapid change, and fixed deadlines Ability to communicate clearly, succinctly, and in a manner that appeals to a wide audience Ability to triage complex situations and effectively transcribe information accurately Ability to remain patient to professionally support international callers where English is not their primary language Capable of following a procedure and executing tasks as outlined within a procedure Must have basic computer skills and be proficient in the use of the Microsoft Office Suite Preferred Job Requirements Previous experience in emergency response, incident management preferred Prior incident/emergency dispatch role preferred; preferably in emergency dispatch or hazardous notification center Previous customer service experience Job Description Disclaimer This position description incorporates the core responsibilities of the job. It recognizes that other related duties not specifically mentioned might also be performed, and that not all responsibilities may be carried out depending on operational needs. Commitment to Diversity We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Veteran/Disabled With you when it counts. Are you looking for an opportunity to truly make a difference? Do you want to join a collaborative, mission-driven team that protects the planet, strengthens communities, and supports businesses when they need it most? Are you seeking a place where your work contributes directly to an organization known for excellence in environmental services, crisis management, and emergency response? If your answer is \"yes,\" then you belong at Ambipar. Ambipar is a global leader in environmental and emergency management solutions. In the United States, our diverse portfolio spans emergency consulting and risk mitigation, grants management support, 24/7 emergency response, environmental remediation, industrial services, business continuity, and disaster recovery. Through our Witt O'Brien's consulting business, we help communities build resilience in a rapidly changing world—advising clients on how to mitigate risk, prepare for crises, respond effectively, and recover stronger. Across the country, our emergency response teams manage environmental incidents of all types—from chemical and hazardous waste spills to silo fire suppression and industrial vacuum services. We also deliver specialized training programs that equip emergency responders with the skills they need to act swiftly and safely. As the frequency and complexity of both natural and human-made disasters continue to grow, the need for our expertise has never been greater. We invite you to join an ambitious, forward-thinking team of top professionals who are committed to safeguarding people, communities, and the environment. 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