Environmental Services Manager

Summary of Duties:

Manage solid waste and recycling collection services and the development and delivery of related community education programs and materials. Research, develop and oversee public education programs and events that encourage source reduction, conservation, and recycling. Heighten community awareness of relevant environmental issues through programs and services while promoting and utilizing community volunteers for implementation. The primary function of the role is to provide and promote efficient, cost effective, and environmentally responsible waste disposal and recycling community wide through management of the Solid Waste Service contract (2026 projected budget impact of $9.6 million). The greatest use of time is in the management, coordination, and supervision all aspects of multiple, concurrent educational programs, large events, and community-wide volunteer service projects for the Township. As the department focus is environmental education, it is vital that this role strategize, develop, and prioritize opportunities for outreach in a myriad of communication mediums including final editing and approval of all ES-produced materials. In everything we do, we strive to empower our residents and visitors to make informed choices for the sustained health of our community and environment.

Essential Employee Responsibilities:

During emergency conditions, subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

Essential Duties and Responsibilities:

Manage the refuse, yard waste, recyclables and bulky waste collection, disposal and processing services contract including the Townships Recycling Center. Develop and oversee implementation of waste reduction and recycling programs, including coordinating the recycling education activities required of the Townships solid waste and recycling contractor. Ensure waste/recycling contractor is in compliance with contract terms and schedules; resolve customer service issues and respond to resident requests for service. Research, develop and oversee implementation of environmental educational programs and services related to core environmental issues related to the Township including but not limited to water conservation, mosquitos, native landscapes, source reduction, recycling, and household hazardous waste management. Prepare, oversee, and coordinate the preparation of educational materials-articles, publicity, social media, displays, programs, events, and services. Supervise, train, lead and develop staff. Oversee recruitment, training, and management of volunteers and community groups for environmental work such as conservation projects, trash removal, and tree planting. Develop an annual divisional budget; monitor and manage division expenditures. Write grant proposals and administer grant funds. Raise funds and solicit sponsorships and in-kind support to enhance events, programs and other types of outreach. Liaison with local, state, and federal agencies and community groups on the design and delivery of environmental education programs, events, and services. Develop and maintain relationships with such agencies to provide cost effective and efficient programs and services. Active outreach on behalf of the Township at community, county, regional and statewide meetings related to core Environmental Services functions. Represent the Township to the public and media in matters related to the Environmental Services vision, upon approval of the Chief Administration Officer and/or Director of Customer Engagement. Stay abreast of and inform supervisors regarding current trends, issues, laws and regulations affecting solid waste, recycling, water conservation, mosquitos, and other vectors, and other environmental issues on a local, regional, state, or national level. Analyze data, prepare and submit reports. Prepare written correspondence. Attend meetings and make reports to the Board of Directors, Village Associations, and other community groups as needed/directed. Evaluate the effectiveness of environmental education programs, services and events and make recommendations for improvements. Employee may be required to work special events on nights, weekends or holidays. Perform other duties as assigned.

Supervisory Responsibilities:

Directly supervises employees in the Environmental Services Division. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include providing input on hiring/disciplinary actions and work objectives/effectiveness, performance evaluations, and realigning work as needed. Work performed by those being supervised is semi-complex.

Minimum Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

Bachelor's Degree in Environmental Science, Environmental Education, Earth Sciences or closely related field.

Experience:

Five (5) years' of related experience and/or training or equivalent combination of education and experience. Three (3) years' supervisory experience. Must have experience in managing large contracts. Knowledge of a broad range of environmental issues required.

Licenses and Certifications:

Must possess a Texas driver's license within the first ninety (90) days of employment and meet the driver safety policy requirements.

Language Skills:

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Have the ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Have the ability to effectively present information to top management, public groups, and/or boards of directors.

Mathematical Skills :

Have the ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Have the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:

Ability to define problems collect data, establish facts, and draw valid conclusions. Have the ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Human Collaboration Skills:

Recommendations regarding policy development and implementation are made and/or recommended. Evaluates customer satisfaction, develops cooperative associations, and utilizes resources to continuously improve customer satisfaction. The likely impact on the organization is high. Freedom to

Act:

Receives Limited Direction:

The employee performs the duty assignment according to his or her own judgment, requesting supervisory assistance only when necessary. Special projects are managed with little oversight and assignments may be reviewed upon completion. Performance reviewed periodically. The impact of action is moderate: Moderate benefits or costs in time, money, or public/employee relations.

Technical Skills:

Skilled:

Work requires practical knowledge of a technical field with use of analytical judgment and decision-making abilities appropriate to the work environment of the organization. The consequences of work affect large groups as well as the customer base at large.

Budget Responsibility:

Oversee budget preparation of a division budget. Reviews and approves expenditures of significant budgeted funds for the department or does research and prepares recommendation for organization-wide budget expenditures. The size of the budget is substantial.

Other Skills and Abilities:

Ability to recruit, motivate and direct volunteers and have general knowledge of community resources in The Woodlands. Have the ability to work flexible hours including evenings and weekends depending on the programs. Excellent customer service, and organizational and interpersonal skills are essential.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Conditions:

Satisfactory:

Occasional exposure to unpleasant environmental condition and/or hazards. Occasional physical effort is required. While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The noise level in the work environment is usually moderate. The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Safety-Sensitive:

This position is a safety sensitive position and is subject to random drug testing. The Woodlands Township is an Equal Opportunity Employer and values diversity at all levels of its workforce.