Call Center Agent-Outbound

Job Type:

Full Time Hours:

Open 9 AM-5:30 PM

AND 11 AM- 7

30

PM Salary:

$14.00 Hourly About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year. About the

Position:

Are you energetic, reliable, and motivated by performance? We're hiring full-time outbound call center agents to join our growing team! This is a great opportunity for someone who thrives in a goal-driven environment. Responsibilities include, but are not limited to: Make outbound calls using a provided script Engage customers with a positive and professional attitude Follow the call flow and meet performance goals Accurately input call details and maintain records Represent our brand with enthusiasm and integrity Other duties as assigned by management

Required Skills/Qualifications:

Basic computer skills (typing, navigating software, using email/browser) Positive energy and excellent communication skills Ability to read and follow a script clearly and naturally Reliable and punctual, with a strong work ethic Comfortable working independently and as part of a team 1 year of previous call center experience

Technical Requirements:

PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible) with 8 GB RAM Hard-wired high-speed internet connection (ethernet cable) USB-connected Headset Webcam A quiet, dedicated place to work free from distractions, including pets and children. Hours of Operations /

Schedules:

Shifts available Monday through Sunday. Must be able to work a mix of morning, evening, and/or weekend shifts

Language/Education:

English as a primary language High school diploma or equivalent