Cannabis Dispensary Floor Staff (B1) - Watsonville

Job description The Hook Outlet Watsonville (11 Hanger Way) is in need of an enthusiastic Floor Staff member to help us fulfill our mission of providing fabulous cannabis at outlet prices to our community! The potential employee should be experienced in customer service, work well on a team and individually, and be passionate about cannabis and helping people.

Job Title:

Cannabis Dispensary Floor Staff (B1)

Job Type:

Full Time (30-40 hours/week), some weekends & holidays required.

Set Shifts:

Opening shift 8:30am-4:00pm, closing shift 2:00pm-9:30pm Reports to:

Shift Supervisors & Operations Director Location:

Watsonville, CA (Santa Cruz County)

Pay:

DOE $17/hour + tips (average tips = $7/hour)

Benefits:

Paid time off, raise structure, employee discounts, paid educational opportunities, complementary Hook Outlet apparel and vendor swag, highly discounted sample products

About:

The Hook is California's first-ever Cannabis Outlet and is proud to serve affordable cannabis to Santa Cruz County. More than just a dispensary, The Hook is a way of life. We are 100% locally owned and operated and do our best to keep our shelves full of local, top-notch brands that align with our mission and standards. As the first of our kind, we consider ourselves "rebels with a cause", changing the way we shop for cannabis and providing quality and affordability to our beloved community. Always ready to elevate your day and make your feel a little groovier, we believe that laughter and play are the best medicines. We hope our passion for grass and retro aesthetic inspire you to view life with a sense of light-heartedness, to live your most fulfilling life, and to enjoy cannabis as a tool to elevate your overall physical, mental, and spiritual well-being. We celebrate all that cannabis is, what it represents, and it's positive impact over time. Further details are available on our website https://www.hookoutlet.com/

Core Values:

Bold, Collaborative, Driven, Resourceful, & Spirited Daily Responsibilities:

Compliance:

Always wear your Shop ID badge and adhere to Joint Efforts and shop policies, including state and local regulations.

Opening/Closing:

Responsible for opening and closing tasks, following shop-specific procedures.

Customer Service:

Greet customers, identify their needs, and guide them through product selection with expert knowledge. Ensure all customer profiles are correctly maintained in the Point of Sale (POS) system.

Product Knowledge:

Stay informed about cannabis products, including brands, consumption types, product composition, and effects, to effectively communicate with customers.

Order Fulfillment:

Process orders (in-shop and online) accurately and compliantly, ensuring the correct products are provided to each customer.

Shop Upkeep:

Participate in cleaning and maintaining the shop, including trash/recycling management, break area upkeep, and property maintenance.

Special Events :

Be available for monthly and annual events such as high sales days ex) Black Friday and 4/20 celebrations.

Skills & Knowledge:

Customer Interaction:

Expertise in guiding new and regular customers, providing education, and answering questions about cannabis products.

Compliance & Regulations:

Understanding of state and local cannabis laws, including customer verification and proper completion of customer profiles.

Technology Proficiency:

Ability to operate POS systems, manage online orders, and utilize payment technologies.

Team Collaboration:

Work effectively with team members, provide support when needed, and contribute to team huddles and meetings.

Physical Requirements:

Ability to stand for 8 hours, lift up to 50 lbs, and move around the shop premises as needed.

Qualifications:

Must be 21+ years of age High school diploma or equivalent required. Must have a reliable mode of transportation to and from work. At least 1 year of experience in customer service. Experience in the cannabis industry is a plus, but not required. Strong communication and interpersonal skills. Excellent critical thinking and problem-solving abilities. Ability to adhere to strict compliance regulations. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Fluent in Spanish & English encouraged to apply. Physical Expectations Expected physical aspects of shift Be able to be on your feet for 8 hours Ability to stoop or bend to grab low-level products Ability to lift and move up to 50lbs repeatedly Ability to often move around the sales floor and shop premises The Hook Outlet is an equal opportunity employer. If you feel you are qualified for the position and would like to proceed in applying to work for us, please respond to the following questions in your cover letter: Why do you want to work for The Hook Outlet? Describe your work ethic. What is your personal experience with cannabis?•

THE CANNABIS INDUSTRY IS NOT A FEDERALLY RECOGNIZED BUSINESS, THEREFORE THERE MAY BE RISKS TO INDIVIDUALS WORKING IN THIS INDUSTRY, WHO MAY NEED TO DISCLOSE WORK INFORMATION ON FEDERAL APPLICATIONS LA INDUSTRIA DEL CANNABIS NO ES UNA INDUSTRIA RECONOCIDA FEDERALMENTE EMPRESA, POR LO TANTO PUEDE HABER RIESGOS PARA LAS PERSONAS F

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TRABAJANDO EN ESTA INDUSTRIA, QUI

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PUEDE NECESITAR REVELAR TRABAJO INFORMACI

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SOBRE SOLICITUDES FEDERALES

Job Type:

Full-time Pay:

From $17.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance People with a criminal record are encouraged to apply

Language:

Spanish (Preferred) Ability to

Commute:

Watsonville, CA 95076 (Required)

Work Location:

In person