Cashier/Host - IHOP

Job Description:

As a Cashier/Host at IHOP, you will be the welcoming face of our restaurant, ensuring a positive first and last impression for every guest. You'll manage guest seating, process payments accurately, and support the dining room operations to maintain a smooth and enjoyable experience.

Job Responsibilities:

Greet guests warmly upon arrival, determine seating preferences, and escort them to their tables. Manage the waitlist efficiently during peak hours, communicating estimated wait times accurately. Answer phone calls, take reservations, and provide information about menu items or restaurant services. Process guest payments accurately using the POS system, handling cash, credit cards, and gift cards. Maintain a clean and organized host stand and cashier area, including stocking necessary supplies. Assist in maintaining the cleanliness and organization of the dining room, including clearing and setting tables as needed. Resolve guest complaints or concerns professionally and efficiently, escalating to management when necessary. Collaborate with servers and kitchen staff to ensure smooth service flow. Adhere to all company policies, procedures, and health and safety regulations.

Job Qualifications :

Excellent communication and interpersonal skills. Flexibility to work various shifts, including evenings, weekends, and holidays. A positive attitude and a strong commitment to guest satisfaction.

Shift:

Weekend Mornings Disclaimer:

The list of Principal Duties, Essential Functions, and Basic Qualifications is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice. Onvo is an equal opportunity employer. Onvo maintains a work environment in which Team Members are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Team Members without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, and sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Work Location:

In person