Catering Server

Description:

Catering Server Looking for a workplace that values hard work and offers opportunities for long-term growth? You've come to the right place! At ACGBBQ, LLC., a licensed franchisee of Sonny's BBQ, we know our people are the heart of our success, and we're committed to taking care of our team. Benefits for team members are : Family-Friendly Hours Competitive Pay Eat Free when working Paid Time Off after one year Christmas and Thanksgiving Off Team Member of Quarter Awards Program Incentive Opportunities Medical, Dental, and Vision Coverage Additional Supplemental Benefits (Employees in non-exempt positions must complete the applicable waiting period prior to benefits enrollment.) At Sonny's BBQ, we don't just hire great people—we invest in them. When you join the ACGBBQ family , you'll be part of a team that supports you, values your contributions, and helps you grow. General Purpose The Catering Server is responsible for executing off-site catering events with a high level of professionalism, ensuring exceptional guest service and maintaining ACG Barbecue standards. This role includes loading/unloading equipment, event setup, food service, and breakdown, with a focus on delivering a seamless and memorable guest experience. Event Timeline Expectation (Approx. 6-8 Hours Total) 1.5-2 hours: Loading, travel, and setup 2-3 hours: Active service during event 1-1.5 hours: Breakdown, cleanup, and return Key Responsibilities Pre-Event Responsibilities Report to assigned store location on time and in full uniform Assist with loading catering van with all necessary food, equipment, and supplies: Chafing dishes, sternos, serving utensils Disposable ware, beverages, décor items Review event details with manager or lead server (timeline, guest count, setup expectations) Ensure all items are properly secured for transport Event Setup Assist with unloading van and transporting items to event site Set up buffet line and/or service stations, including: Chafing dishes and food presentation Buffet linens and décor Beverage station (iced tea, lemonade, water) Ensure setup is clean, organized, and visually appealing Follow any venue-specific guidelines or restrictions Service Responsibilities Maintain buffet presentation and replenish food as needed Provide friendly, attentive, and professional guest service Assist guests with questions about menu items when needed Monitor cleanliness of serving areas throughout event Maintain proper food safety and temperature standards Work closely with lead server and team to ensure smooth service flow Breakdown & Post-Event Responsibilities Break down buffet, beverage stations, and service areas Properly store and pack all equipment Assist with loading van for return to store Follow venue instructions regarding: Trash removal (may or may not be required) Cleanup expectations Ensure event space is left clean and in good condition Return to store and assist with unloading if required Appearance & Uniform Black slacks Black Sonny's BBQ logo shirt Black slip-resistant shoes Clean, professional appearance at all times Additional Expectations Represent ACG Barbecue with professionalism and hospitality Maintain a positive attitude and team-first mindset Follow all company policies and event guidelines The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as a detailed list of all responsibilities.

Requirements:

Physical Demands and Work Environment (so you know what you are getting into) The physical demands described here are representative of those that must be met by any FOH Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Ability to communicate effectively with other Team Members and guests, including speaking and listening. The position requires continuously walking, standing, bending, lifting, reaching, crouching, touching, feeling, tasting, talking, hearing, wiping, and smelling. Sonny's is a fast-paced environment and requires constant human interaction and movement. While performing the duties of the job, team members regularly work with or near moving mechanical parts. As a FOH Team Member, you must have the ability to perform the essential functions of the job for up to an 8-hour shift. Qualifications Previous catering, banquet, or restaurant experience preferred Strong customer service and communication skills Ability to work in a fast-paced, team-oriented environment Reliable transportation and punctuality required