Chief of Operations

Jobs Login Back to all jobs Chief of Operations Wayne, PA, USA Full Time Email Me Similar Jobs Email Me This Job Position Title Chief of Operations Department Executive Leadership Reports To President Supervises Military Director; Facilities; Security; Information Technology FLSA Status Exempt Employment Status Full-Time; 12 months Position Summary The Chief of Operations serves as the senior operational leader responsible for ensuring the effective, efficient, and secure execution of all institutional support and operational functions across the College. This position oversees the integration of facilities, security, information technology, and military operations to ensure seamless support of the College's academic mission, cadet experience, and institutional priorities. The Chief of Operations provides strategic direction, operational oversight, and resource alignment across all operational departments while maintaining a disciplined, mission-focused environment. This role ensures operational readiness, campus safety, infrastructure reliability, and organizational responsiveness in support of cadet development, enrollment growth, and institutional sustainability. In a lean, mission-driven environment, the Chief of Operations drives accountability, operational excellence, and cross-functional coordination to ensure the College operates efficiently and effectively. Essential Functions and Responsibilities Operational Leadership & Integration Lead and synchronize all operational support functions across the institution Ensure operational departments are aligned with institutional priorities and mission objectives Develop and implement operational strategies that improve efficiency, effectiveness, and service delivery Serve as the principal operational advisor to the President on operational readiness, infrastructure, safety, and support services Facilities & Infrastructure Oversight Oversee campus facilities operations, maintenance, capital improvement planning, and infrastructure management Ensure campus facilities support academic, military, residential, and administrative requirements Monitor operational performance, resource allocation, and long-term facility sustainability Coordinate emergency response, continuity planning, and operational recovery efforts Security & Risk Management Provide oversight of campus security operations and institutional risk management initiatives Ensure campus safety policies, procedures, and emergency management protocols are implemented and maintained Coordinate crisis response planning and incident management efforts Ensure compliance with applicable safety, security, and regulatory requirements Information Technology Oversight Oversee institutional technology operations, infrastructure, cybersecurity, and IT support services Ensure technology systems support institutional operations, communication, and strategic objectives Guide modernization initiatives and operational technology improvements Monitor cybersecurity readiness, data protection, and system continuity planning Military Operations & Cadet Support Provide operational oversight and strategic direction to the Military Director Ensure military programs and cadet operations support institutional and leadership development objectives Coordinate operational support for military training, ceremonies, and cadet activities Maintain alignment between military operations and overall institutional priorities Organizational Coordination & Execution Lead cross-functional operational coordination across departments Resolve operational issues requiring executive-level direction or multi-department collaboration Ensure operational priorities are executed effectively and efficiently Establish accountability measures and performance expectations across operational departments Budgeting & Resource Management Assist in the development and management of operational budgets and resource allocation strategies Ensure responsible stewardship of institutional resources and operational expenditures Identify operational efficiencies and cost-saving opportunities while maintaining mission effectiveness Performance Management & Accountability Establish operational metrics and evaluate departmental performance Identify operational risks, inefficiencies, and areas for improvement Hold operational leaders accountable for execution, responsiveness, and outcomes Drive continuous improvement initiatives across operational functions Special Projects & Strategic Initiatives Lead or support major institutional operational initiatives as directed by the President Coordinate operational planning for institutional events, strategic growth, and organizational changes Support long-range planning efforts related to campus operations and institutional infrastructure Supervisory Responsibilities Direct oversight of the Military Director, Director of Facilities, Director of Security, and Director of Information Technology. Responsibilities include setting priorities, ensuring alignment with institutional objectives, reviewing performance, and maintaining accountability for execution and outcomes. Required Qualifications Bachelor's degree in business, operations management, public administration, leadership, or related field 7-10 years of progressive leadership experience in operations, administration, military leadership, or institutional management Demonstrated experience managing multiple operational functions and teams Strong operational planning, organizational leadership, and execution capabilities Ability to lead effectively in a structured, mission-focused environment Preferred Qualifications Prior military service or experience in military leadership environments Experience in higher education, government, military institutions, or complex organizations Experience overseeing facilities, security, technology, or operational support functions Master's degree in leadership, business administration, public administration, or related field preferred Knowledge, Skills, and Abilities Strong leadership, organizational, and operational management skills Exceptional communication and decision-making abilities Ability to manage complex operational environments and competing priorities Strong strategic planning and execution capabilities Ability to lead cross-functional teams and drive accountability High level of professionalism, judgment, and discretion Strong crisis management and problem-solving skills

Key Competencies Operational Excellence:

Ensures efficient and effective institutional operations

Strategic Leadership:

Aligns operational resources to institutional priorities

Execution Management:

Delivers operational objectives with accountability and discipline

Team Leadership:

Develops and leads high-performing operational teams

Risk Management:

Identifies and mitigates operational and institutional risks

Adaptability:

Operates effectively in dynamic and resource-constrained environments Work Environment & Physical Demands Professional campus environment with frequent interaction across departments and operational areas Occasional evening and weekend availability for events, emergencies, and institutional activities Ability to move across campus and operational facilities regularly Ability to respond effectively during emergencies or operational incidents Impact of the Role The Chief of Operations is a mission-critical leadership position responsible for ensuring the College's operational effectiveness, safety, infrastructure readiness, and institutional support functions operate as a unified system.

This role directly impacts:

Institutional operational readiness and effectiveness Campus safety and security Infrastructure reliability and sustainability Cadet experience and operational support Organizational efficiency and institutional resilience Bottom Line This role requires a leader who can: Provide disciplined operational leadership, align operational resources to mission priorities, and ensure the institution operates safely, efficiently, and effectively in support of cadet success and organizational excellence.

Compensation:

Competitive Salary, full benefits, and housing (4 bedroom five bath house next to campus) . Apply Now with our quick 3 minute Application! You have JavaScript disabled on your browser. You will not be able to apply for this position without enabling javascript. If you need assistance with enabling javascript, please click here for assistance. • Fields Are Required What is your full name? First Name Last Name How can we contact you? Email Phone Number Number Type Home Cell Work What is your preferred method of communication? Email Text Message Please indicate if you agree to isolved Applicant Tracking's Applicant Communication Policy . Yes, I agree to be contacted by text messages No, I do not agree to receive text messages I agree to isolved Applicant Tracking's Privacy Policy and Terms of Service .• Apply for this Position Apply for this Position Sign Up For Job Alerts! Name You must type a name. Email You must type a valid email. Location (city, state or zip code) You must select a location. Accept Terms of Service I agree to the terms of service and privacy policy. You must accept the terms of service and privacy policy. Send Me Jobs Would you like Refer.io to send you similar jobs from other employers? Yes, daily! Yes, weekly! No, thanks. Please type the job title you are interested in: Job title You must type a job title. We'll send some jobs to you in the next 30 minutes. If you don't see them, check your spam folder. Next Resume Input Select file Resume File You must select a file. Upload Resume upload later Thank you for subscribing to receive job alerts. You should start receiving emails in the next week. Your file is uploading. Please wait a few seconds. Enter your phone number if you'd like to receive job alerts for in via text message. Phone number You must type a phone number. Please indicate if you agree to Refer.io's Subscriber Communication Policy . Please indicate if you agree to Refer.io's Subscriber Communication Policy. Select an option Yes, I agree to be contacted by text messages No, I do not agree to receive text messages You must agree to our Subscriber Communication Policy in order to receive text messages from Refer.io. Yes, why not? Not now Refer.io can assist in your job search. Please answer the following questions to amplify your search results. Education status Education status In School Graduated Never Attended Partially completed You must select an education status answer. Work status Work status Currently employed Out of work Temporary job You must select a work status answer. Job search status Job search status Actively looking for a job Passively looking for a job Not looking for a job You must select a job search status answer. Seeking for Employment goal Similar Job to What I Do Now Progress to a Higher Job in the Same Field Jump to a New Field of Work You must select a seeking status answer. Job type Job type Full Time Part Time From Home You must select a job type answer. Next powered by Refer.io Refer.io Share This Job Maintained by isolved People Cloud - © 2026 Refresh