Chief Operating Officer

Job Summary The Chief Operating Officer (COO) provides executive leadership to ensure the mission, vision and values of Syringa Hospital & Clinics (SHC) are fulfilled. The COO is accountable for leading and implementing strategic and operational direction across clinic operations and ancillary services throughout the organization. This role is in close partnership with the Chief Executive Officer (CEO) and the Leadership Team to ensure the delivery of high-quality, patient-centered care, achievement of financial and operational goals, and the development of strong, accountable leaders. In addition, the COO serves as a visible and engaged leader within the organization and the broader community, fostering trust, collaboration, and positive relationships with staff, providers, community partners, and stakeholders. The COO represents SHC in community forums, professional settings, and strategic partnerships, reinforcing the organization's commitment to service excellence, accessibility, and community health. Essential Job Functions Provide executive leadership to support the growth and sustainability of the organization through identification, evaluation, and development of new business opportunities and service lines. Develop and implement business strategies that enhance market share, operational performance, and financial strength while aligning with the organization's mission and values. Serves as the primary executive responsible for day-to-day operation oversight of hospital and clinic services, ensuring safe, efficient, and patient-centered care delivery. Oversee clinic operations in partnership with the Chief Medical Officer (CMO), ensuring alignment between operational performance, clinical quality, provider efficiency, and patient experience. Provide executive oversight of the following operational and ancillary service areas: o Clinic Operations- front office operations, patient access and scheduling o Imaging/Radiology o

Rehab Services:

(Physical Therapy, Occupational Therapy, Speech Therapy) o Laboratory o Pharmacy Retail Operations o Dietary/Nutritional Services o Environmental Services (EVS) o Facilities Management Lead capital planning, facilities planning, and major capital projects, including hospital modernization, renovations, equipment acquisition, and infrastructure improvements, while keeping the CEO and Leadership Team informed of progress, risks, and outcomes. Oversee facilities operations and maintenance, ensuring regulatory compliance, safety, operational efficiency, and long-term asset stewardship. Direct supply chain and materials management, including purchasing, inventory control, vendor management, and cost containment strategies to ensure availability, quality, and fiscal responsibility. Provide oversight of contract management, including evaluation, negotiation, compliance monitoring, and performance management of vendor, service, and professional agreements. Lead initiatives focused on cost streamlining, operational efficiency, and expense management while maintaining quality, safety, and service standards. Oversee grant management and grant-funded initiatives, including operational alignment, compliance, reporting, and sustainability planning in collaboration with finance and leadership teams. Develop and manage integrated, strategy-aligned departmental work plans that support organizational priorities and measurable outcomes. Identify, lead, and participate in process improvement initiatives that enhance workflow efficiency, improve the patient and employee experience, and strengthen operational effectiveness. Create and foster an organizational culture that supports employee engagement, satisfaction, productivity, accountability, and continuous improvement. Communicate key operational, financial, and market information to stakeholders across all service areas, including managed care trends, competitive dynamics, cost management, and customer-focused services. Participate in organizational strategic planning, including financial forecasting, market assessment, business development, branding strategy, and operational prioritization. Oversee implementation of assigned strategic goals, initiatives, and action plans, ensuring accountability and measurable results. Represent the organization with business partners, community leaders, regulatory bodies, and the public as required to advance organizational initiatives and relationships. Recommend, develop, and implement policies, procedures, systems, and organizational structures that improve efficiency, effectiveness, compliance, and long-term organizational performance. Ensure all operational activities comply with applicable accrediting, licensing, regulatory, and legal requirements governing healthcare organizations. Serve on hospital committees and perform special projects as assigned by administration; submit a monthly operational report to the Board of Trustees. Minimum Requirements Bachelor's degree in business or healthcare field required. Master's degree in healthcare administration, finance, accounting or related medical discipline preferred. Five-ten years of high-level management and administration required. Experience in healthcare leadership preferred. Skills/Competencies Proven strong leadership skills and outstanding references in prior leadership position(s). Ability to demonstrate leadership, managerial ability, good interpersonal relationships, and the application of sound administrative principles. Well-versed in the business side of healthcare delivery and current quality and process improvement methodologies. Effective organizational and problem-solving skills and ability to work well in a non-structured environment. Strong oral and written communication skills are mandatory. Ability to handle a variety of duties with frequent changes of tasks without loss of efficiency. Apply today at www.syringahospital.org

Benefits:

Medical, Dental, Vision Employer Paid Retirement 457B Plan Options Paid Time Off Long Term Sick Leave Relocation Assistance Available