Clerical Assistant 2 - Bucks County Assistance Office

Clerical Assistant 2

• Bucks County Assistance Office Commonwealth Of Pennsylvania $36,108.00
• $53,105.00 Annually dental insurance, vision insurance, parental leave, vacation time, paid time off, paid holidays, sick time, retirement plan United States, Pennsylvania, Bristol 1214 Veterans Highway (Show on map) May 18, 2026 Salary $36,108.00
• $53,105.

00 Annually Location Bucks County, PA Job Type Civil Service Permanent Full-Time Job Number

CS-2026-49962-00102

Department Department of Human Services Division HS Bucks CAO Hdq Opening Date 05/18/2026 Closing Date 6/1/2026 11:59 PM Eastern Job Code 00102 Position Number Multiple positions may be filled from this posting. Union AFSCME Bargaining Unit A1 Pay Group ST03 Bureau / Division Code 00210900 Bureau / Division Office of Income Maintenance / Bucks County Assistance Office Worksite Address 1214 Veterans Highway City Bristol, Pennsylvania Zip Code 19007 Contact Name RA-HRBucks0900@pa.gov Contact Email RA-HRBucks0900@pa.gov

THE POSITION

As a Clerical Assistant 2 with the Bucks County Assistance Office, you will play an important part in helping residents receive the support they need. This role is ideal for someone who enjoys organized work and wants to make a positive impact. Each day brings new tasks that keep the office moving forward. This position offers a steady and meaningful way to contribute to your community.

DESCRIPTION OF WORK

This role supports the daily operations of the office through careful record handling, computer-based tasks, and direct interaction with visitors. It is an important part of ensuring that information is processed correctly and shared with the right people. As a Clerical Assistant 2, you will perform the following duties:

Scanning Tasks:

Scan documents, categorize electronic images, modify image sets, and issue receipts when needed

Equipment Care:

Clean scanners and multiple function devices according to instructions

Data Entry:

Input information into automated systems such as the Client Information System (CIS) and Mapper

Visitor Assistance:

Greet visitors, gather needed information, and direct them appropriately

Sorting Work:

Review, sort, and distribute mail, printouts, logs, and case messages

Record Filing:

File documents in case records and follow retention schedules Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

Full-time employment, 37.5 hours per week. Work hours are 8:30 AM to 5:00 PM, Monday through Friday with a 1-hour lunch. Travel and overtime as needed. Free parking available at this facility. DHS provides excellent benefits, contractual pay increases, paid holidays and leave entitlements, opportunity for advancement and shift selection in addition to a great work environment.

Work Conditions:

Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.

Telework:

This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Bristol, PA. The ability to telework is subject to change at any time.

Salary:

Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting salary of $36,108 (before taxes). You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS

Minimum Experience and Training Requirements:

Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; or An equivalent combination of experience and training.

Other Requirements:

You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines. Hiring preference for this vacancy will be given to candidates who live within Bucks County. If no eligible candidates who live within Bucks County apply for this position candidates who reside in other counties may be considered. You must be able to perform essential job functions.

Legal Requirements:

A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. You must pass a background investigation. How to

Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

Pennsylvania law (51 Pa. C.S.

• 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.

To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.