Clerical Assistant 2 - Clarion County Assistance Office

Clerical Assistant 2

• Clarion County Assistance Office Commonwealth Of Pennsylvania $36,108.00
• $53,105.00 Annually dental insurance, vision insurance, parental leave, vacation time, paid time off, paid holidays, sick time, retirement plan United States, Pennsylvania, Clarion 71 Lincoln Drive (Show on map) May 14, 2026 Salary $36,108.00
• $53,105.

00 Annually Location Clarion County, PA Job Type Civil Service Permanent Full-Time Job Number

CS-2026-49628-00102

Department Department of Human Services Division HS Clarion CAO Hdq Opening Date 05/14/2026 Closing Date 5/28/2026 11:59 PM Eastern Job Code 00102 Position Number 00056440 Union AFSCME Bargaining Unit A1 Pay Group ST03 Bureau / Division Code 00210016 Bureau / Division Office of Income Maintenance

• Clarion County Assistance Office Worksite Address 71 Lincoln Drive City Clarion, Pennsylvania Zip Code 16214 Contact Name Angela Houk Contact Email ahouk@pa.

gov

THE POSITION

Step into a meaningful role as a Clerical Assistant 2 with the Clarion County Assistance Office. This position offers the chance to support community members by helping them access important services. Your work will keep essential processes moving smoothly. Join a team that values organization, accuracy, and a commitment to public service.

DESCRIPTION OF WORK

This position supports the daily operations of the Clarion County Assistance Office (CAO) by helping manage applications, records, and customer needs. As a Clerical Assistant 2, you will perform the following duties:

Application Processing:

Enter client information, and forward applications for Intake processing

Case Maintenance:

Process applications or caseload reassign, and issue ACCESS cards

Front Desk Support:

Greet visitors, provide assistance, and guide walk in customers to needed services

Phone and Messages:

Manage messages received in the CAOs mailbox, handle incoming calls, and direct inquiries to the correct staff member

Mail and Faxes:

Sort, process, and distribute incoming and outgoing mail and faxes each day

Scanning and Indexing:

Scan and index SARs, renewals, and other records as assigned by supervisor Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

Full-time employment, 37.5 hours per week. Work hours are 8:30 AM to 5:00 PM, Monday thru Friday with a 1-hour lunch. Travel and overtime as needed. Free parking available at this facility. DHS provides excellent benefits, contractual pay increases, paid holidays and leave entitlements, opportunity for advancement and shift selection in addition to a great work environment.

Work Conditions:

Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.

Telework:

This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Clarion County. The ability to telework is subject to change at any time.

Salary:

Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting salary of $36,108 (before taxes). You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS

Minimum Experience and Training Requirements:

Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; or An equivalent combination of experience and training.

Other Requirements:

You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. Hiring preference for this vacancy will be given to candidates who live within Clarion County. If no eligible candidates who live within Clarion County apply for this position candidates who reside in other counties may be considered. You must be able to perform essential job functions.

Legal Requirements :

A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. How to

Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

Pennsylvania law (51 Pa. C.S.

• 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.

To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.