Clerical Assistant

SOUTH NORWALK ELECTRIC AND WATER

South Norwalk Electric and Water, a water and electric utility owned and operated by the Second Taxing District, Norwalk, Connecticut, is currently accepting applications for the following position:

CLERICAL ASSISTANT

The Clerical Assistant is directly accountable to the HR/Office Manager at the discretion of the General Manager and is responsible for assisting and supporting the HR/Office Manager with clerical/administrative tasks while additionally providing support to other department heads and staff at the General Manager and/or HR/Office Manager's discretion.

EDUCATION, EXPERIENCE, AND REQUIREMENTS

• High School diploma or General Education Degree (GED)
• A valid Connecticut driver's license.
• Must be bondable.
• Excellent clerical skills, including typing, computer data entry, word processing, office machine operation, and basic mathematical skills.
• Knowledge of computers and office software, with intermediate to expert knowledge in MS Office 365 Suite.
• Must be organized and detail-oriented, have good judgement, be proactive and resourceful.
• Good interpersonal skills.

JOB SPECIFICATIONS

• Knowledge of or ability to learn to operate computer equipment and related new software.
• Ability to track and maintain various data sets such as uniform expenditures, fleet data, employee phone listing, etc.
• Ability to answer the telephone in an informed and professional manner.
• Ability to handle confidential information with discretion.
• Ability to handle and collect money with integrity.
• Ability and mental stamina to follow up on all aspects of the position.
• Ability and mental stamina to relate and interface well with coworkers, customers, financial institutions, vendors, and attorneys.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Order and maintain company supplies including PPE, First Aid, AED replacement parts, vehicle decals and special orders, such as company uniforms.
• Work with employees and vendors to set up and maintain appropriate uniform programs.
• Work with facilities maintenance to order janitorial supplies.
• Update and review technical training requests and various expense reports on behalf of employees.
• Transcribe District Commission Meeting recordings and post the agenda and minutes on company website.
• Maintain official District Commission Meeting books.
• Place local newspaper ads, such as meeting agendas, hydrant flushing, and request for proposals, and other items as needed.
• Maintain files both customer and records retention according to the guidelines of the State of Connecticut Library.
• Organizing destruction of records per the State of Connecticut Library.
• Maintain various office equipment, i.e., postage meters, copier/scanner in running order or call for service.
• Perform tasks for the Health & Safety Committee, such as taking meeting minutes and updating and/or maintaining the Learning Management System platform.
• Periodically assist Customer Service Department, as needed.

SNEW offers a competitive salary and great benefits including participation in the CMERS pension program. SNEW is accepting applications for this Union position through June 5, 2026.

Pay:

$27.33 - $30.24 per hour

Benefits:

Dental insurance Employee assistance program Health insurance Health savings account Life insurance Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person