Client Relations & Office Coordinator

BRIGHTSTAR CARE OF BRENTWOOD & STOCKTON

Client Relations & Office Coordinator Job Description :

BrightStar Care of Brentwood & Stockton is seeking a motivated, organized, and proactive Client Relations & Office Coordinator to support both business growth and daily office operations. This role combines inside sales, referral outreach, client follow-up, scheduling support, and operational coordination. We are looking for someone who is professional on the phone, comfortable with outbound outreach, highly organized, and able to help keep the office running efficiently in a fast-paced healthcare environment. This is not a passive administrative role. The ideal candidate will actively help support agency growth through relationship-building, follow-up, and consistent communication with referral sources, prospective clients, and internal staff.

Position Details:

Part-time to start Monday-Friday Approximately 9:00 AM-2:00 PM Starting pay: $23/hour Opportunity for growth and advancement

Responsibilities :

Make outbound outreach and follow-up calls to referral sources, facilities, and prospective clients Follow up on incoming leads and inquiries in a timely and professional manner Schedule assessments and outside meetings for agency leadership Help maintain and strengthen referral relationships Assist with outreach campaigns and lead tracking Answer incoming calls and direct inquiries appropriately Coordinate caregiver scheduling and assist with coverage needs Maintain CRM systems, referral tracking, and office organization Support caregiver communication and onboarding coordination Assist with day-to-day office operations and administrative tasks Help ensure timely communication between clients, caregivers, and office staff Maintain professionalism, urgency, and excellent customer service at all times Qualifications /

Requirements:

Strong communication and phone skills Comfortable making outbound sales and follow-up calls Highly organized with strong attention to detail Ability to multitask and prioritize in a fast-paced environment Professional, dependable, and self-motivated Positive attitude with strong customer service skills Ability to work independently with minimal supervision Basic computer proficiency and comfort learning software systems Experience in healthcare, home care, staffing, scheduling, customer service, sales, or office coordination preferred Experience with CRM systems or scheduling software is a plus

Ideal Candidate :

Proactive and growth-minded Comfortable building relationships and communicating with professionals Organized and operationally strong Reliable with a sense of urgency and ownership Interested in growing long-term with the company

About Us:

BrightStar Care is a nationally recognized home care and medical staffing company providing high-quality in-home care services with a focus on compassion, professionalism, and reliability. BrightStar Care of Brentwood & Stockton is committed to delivering exceptional support to clients, families, and healthcare partners throughout the community.

How To Apply:

Please submit your resume along with a brief introduction describing your background, experience, and why you feel you would be a good fit for this role.

Job Type:

Part-time Pay:

$23.00 per hour Expected hours: 20 - 30 per week

Work Location:

In person