Client Services Coordinator
Job
Robert Half
Westmont, IL (In Person)
$59,997 Salary, Full-Time
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Job Description
Description We are looking for an experienced and dependable Client Services Coordinator to support client interactions and office operations. This contract opportunity with potential for a permanent role is ideal for someone who enjoys balancing administrative coordination with a strong service mindset in a fast-paced pharm/biotech environment. The person in this role will help keep schedules, communications, records, and client materials organized while working closely with internal teams to deliver a high-quality experience.
Responsibilities:
- Arrange client meetings, lunches, and team gatherings while ensuring calendars and logistics are managed smoothly
- Support internal scheduling needs and help keep projects and appointments on track across multiple teams
- Maintain organized client files, documentation, and activity records with a high degree of accuracy
- Prepare presentations, reports, and other materials used for client communication and internal coordination
- Enter, update, and monitor information within internal platforms, including laboratory information management systems, to support reporting and service delivery
- Partner with cross-functional colleagues to promote responsive service and a positive client experience
- Identify administrative or operational issues early and take practical steps to resolve them efficiently
- Provide general office support such as reception coverage, filing, supply coordination, and back-office assistance as needed The salary range for this position is $26.
- At least 2 years of experience in an administrative, coordination, customer service, or other client-facing support role
- Strong written and verbal communication skills with the ability to interact effectively with clients and internal leadership
- Excellent organizational skills with the ability to manage multiple priorities and maintain close attention to detail
- Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint
- Experience using Excel for tracking information, organizing data, and supporting basic reporting needs
- Comfort learning new software and adapting quickly to changing tools or processes
- Experience with laboratory information management systems or similar internal data platforms is preferred
- A detail-oriented approach, initiative, and the ability to build strong working relationships in a client-focused environment TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies.
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