Client Services Representative

Account Recovery Specialists, Inc. (ARSI®) is a Kansas-grown, family-owned organization headquartered in Wichita, Kansas, with offices in Wichita and Dodge City. Since 1992, we have provided comprehensive accounts receivable management services and return millions of dollars annually to local Kansas businesses. ARSI® was recognized by insideARM.com as one of the Best Places to Work in Collections and was also named Best Places to Work - Medium-Sized Company by the Wichita Business Journal. We are currently accepting applications for a full-time Client Services Representative at our Dodge City office. We are seeking motivated individuals who are passionate about delivering exceptional customer service, responding promptly to client needs, and helping consumers resolve account balances while representing our clients with professionalism and care.

Interviews Begin:

June 06, 2026

New Hire Training Class Begins:

July 20, 2026 Responsibilities may change at the discretion of management based on business needs. Serve as a liaison between account managers and clients, ensuring requests are resolved accurately and in a timely manner Manage a high volume of inbound and outbound communications, including phone calls, emails, faxes, and system messages Communicate professionally with clients to provide updates, resolve issues, and address inquiries Retrieve and organize documents from client systems with accuracy and attention to detail Maintain thorough and accurate documentation of client records and processed documents Maintain compliance with FDCPA, HIPAA, and all applicable federal and state regulations, as well as company policies and procedures Qualifications Healthcare billing and insurance experience preferred Strong verbal and written communication skills with effective problem-solving abilities Excellent organizational and time-management skills Ability to thrive in a fast-paced, team-oriented environment Typing speed of at least 25 words per minute (required) We offer competitive pay, flexible scheduling, career growth opportunities, and an excellent benefits package, including: Health, Dental & Vision Insurance TeleHealth Services Life & AD&D Insurance Short-Term & Long-Term Disability Insurance Employee Assistance Program (EAP) 401(k) & Roth 401(k) with Company Match Health Care & Dependent Care Flexible Spending Accounts Paid Vacation, Sick, & Personal Days Paid Holidays Medical, Maternity, & Paternity Leave Tuition Reimbursement & Professional Development Programs Referral Program & Performance Incentives Performance Reviews & Career Advancement Opportunities Years of Service Recognition And Much More! Build a Career with Purpose Join a team that values growth, teamwork, compassion, and excellence while making a meaningful impact for Kansas businesses and consumers every day. Apply today to start your career with ARSI®!