Client Success Manager

BACK TO ALL JOBS

Client Success Manager

POSTED 5/18/2026 POSTED 5/18/2026

Facebook Twitter LinkedIn LinkedIn

APPLY NOW APPLY NOW NOT READY TO APPLY?

Job Description Our client, a leading global information services and data organization, is seeking a proactive and customer-focused Client Success Manager (CSM) to join their growing team. This is an exciting opportunity for a relationship-driven professional who enjoys helping clients maximize value, improve adoption, and achieve long-term success. The ideal candidate is detail-oriented, solutions-focused, and thrives in a fast-paced environment while managing multiple customer relationships. $26.00-$31.00/hour

Responsibilities:

Manage customer onboarding and post-sales account support Serve as the primary point of contact for client questions, issue resolution, and ongoing relationship management Build strong customer relationships to drive retention, loyalty, and overall satisfaction Identify opportunities to expand accounts through additional solutions and product offerings Educate customers on product features and functionality to maximize engagement and usage Monitor customer accounts proactively to identify at-risk renewals and develop retention strategies Collaborate cross-functionally with Sales, Marketing, Product Management, Solutions Engineering, and Support teams Manage customer cancellations, credits, and refund requests efficiently Gather and communicate customer feedback to support product and service improvements Recommend training sessions and additional resources to increase customer adoption and success

Required Qualifications:

Bachelor's degree or equivalent combination of education and experience Minimum 3+ years of experience in Client Success, Account Management, and/or Sales Strong communication and interpersonal skills with a customer-first mindset Excellent negotiation and relationship-building abilities Experience using Salesforce or similar CRM platforms Proficiency with Microsoft Office and Microsoft Teams Experience with LinkedIn Sales Navigator and GONG is a plus Strong organizational skills with the ability to manage multiple accounts and priorities Critical thinking and problem-solving capabilities Previous experience within the Data or Information Services industry preferred If you meet the required qualifications and are interested in this role, please apply today. The Solomon Page Distinction Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve. About Solomon Page Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook , and LinkedIn . Opportunity Awaits. #

LI-AC6 APPLY NOW APPLY NOW NOT READY TO APPLY?

Job Snapshot

EMPLOYEE TYPE

Contract

WORKPLACE

On-site

LOCATION

Lettsworth, LA

DATE POSTED

5/18/2026 Check Out Similar Jobs

ADMINISTRATIVE JOBS

| JOBS IN LOUISIANA