Clinical Education Specialist

Description Position Overview •Part-Time Position - 20 Hours per week•The Clinical Education Specialist provides clinical expertise and leadership to design, develop, and deliver educational programs that advance case management practice across the organization. Partnering with internal teams, conference committees, and external stakeholders, this role creates high-quality learning experiences across conferences, webinars, publications, and digital platforms that align with national industry standards and evidence-based best practices. Supporting the full education and project lifecycle, this position drives successful execution, measurable learner impact, and alignment with organizational goals. Key Responsibilities Conference & Educational Program Development Lead clinical oversight of high-quality educational programming for Chapter, National, International and Leadership Conferences Guide and support Chapter Planning Committees in annual conference content development Identify, secure, and coordinate keynote, general session, and closing session speakers for National, International and Leadership conferences Oversee clinical accuracy and relevance of webinar and virtual education content Develop and refine conference themes, learning objectives, and program structure Content Strategy, Publications & Marketing Review Provide clinical review and editorial guidance for publications and digital content, including white papers, podcasts, website content, and educational materials Review marketing and promotional materials to ensure clinical accuracy, relevance, and audience alignment Ensure consistency of clinical messaging across all internal and external communications and campaigns Committee & Stakeholder Collaboration Serve as clinical resource for case management practice trends and emerging healthcare topics Support national, international and leadership conference planning committees, focus groups, and ad hoc workgroups Provide clinical consultation across departments and client-facing educational initiatives Data, Evaluation & Compliance Analyze conference and program evaluation data to identify trends, gaps, and improvement opportunities Compile and interpret learner feedback, speaker performance metrics, and content effectiveness data Ensure continuing education (CE) submissions meet accreditation standards in collaboration with CE staff Review and approve CFP (Call for Proposals) submissions, including scoring and selection input Support CE accreditation applications and compliance documentation Strategic & Organizational Support Act as clinical SME across departments for program development and strategic initiatives Support full conference lifecycle activities including program proofing (bios, abstracts, learning objectives) Contribute to keynote and closing session development with expanded oversight responsibilities Provide ad hoc clinical review for external and partner programs (e.g., IONL) Ensure alignment of education initiatives with organizational priorities and strategic goals Requirements Education & Experience Registered Nurse (RN) or Licensed Social Worker required; master's degree required Minimum of 5 years of clinical case management experience required Experience as a case management educator strongly preferred Demonstrated experience in customer/member service and issue resolution Experience with CRM systems (e.g., Salesforce) and data tools (e.g., Microsoft Excel) Strong project management and organizational skills with ability to manage multiple priorities Proven ability to build relationships and collaborate across teams and stakeholders Strong presentation, facilitation, and written communication skills Adaptable, self-directed, and comfortable working in evolving environments Skills & Competencies Communication & Critical Thinking Ability to analyze and interpret professional literature, standards, and industry guidance Strong public speaking skills with experience presenting to committees, clients, and teams Skilled in problem-solving in complex, semi-structured environments Ability to interpret and apply written, visual, and diagram-based instructions Technical Skills Proficient in Microsoft Word, Excel, and Outlook Comfortable working with data tracking, reporting, and CRM platforms Travel Requirements Approximately 10-15% annual travel required Occasional weekend travel for conferences and events •CGi is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit and business needs.