Clinical Support Associate (MA EMT LPN ) Primary Care - Waukesha Sunset Drive Clinic - Full Time

Clinical Support Associate (MA, EMT, LPN) ProHealth Medical Group - Waukesha Sunset Drive Clinic ScheduleFour days/week- exact hours to be determined We invite you to begin your story with ProHealth Medical Group. With 15 clinic and urgent care locations throughout Waukesha County, you can be an integral part of improving the health of our community. If you're passionate about providing exceptional patient care in a collaborative primary care setting, we'd love to meet you. About the RoleThis Clinical Support Associate position supports a busy primary care team at our Waukesha Sunset Drive Clinic. The role works closely with three primary care providers in a team-rooming model, focusing primarily on patient care and rooming responsibilities. The RN in the clinic manages most in-basket work, allowing this role to stay engaged in direct patient interaction throughout the day. This is a great opportunity for someone who enjoys working closely with patients, collaborating with coworkers, and staying active in a fast-paced clinic environment. What You'll Do

• Room patients and prepare them for provider visits
• Obtain vital signs and document patient information in Epic
• Assist with patient care needs and clinic workflow
• Support providers during visits and procedures as needed
• Collaborate with coworkers to support the clinic team and patient flow
• Maintain accurate documentation and patient records What Makes This Role Great
• Unique schedule with a four-day week
• Team-oriented environment supporting three primary care providers
• Focus on patient care rather than heavy in-basket work
• Opportunity to work closely with an experienced clinic team Qualifications
• Medical Assistant, EMT, or LPN experience preferred
• Prior clinic or patient care experience preferred
• Epic experience preferred
• Strong teamwork and communication skills
• Ability to thrive in a fast-paced primary care environment If you're looking for a supportive team, meaningful patient interaction, and a schedule that offers a great weekday rhythm, we encourage you to apply.

What You Will Do:

Provides direct care to patients under the supervision and delegation of the Nurse Practitioner, Physician Assistant or Physician within ProHealth Medical Group. Provides care in partnership with the patient and their family, with the goal of supporting an optimal healing community. Support ProHealth Care's Mission, Vision, and Values while adhering to the ProHealth Experience customer service goals. Efficiently prepare exam rooms by setting up proper equipment and supplies, following standard rooming workflows to prepare patients for provider exams, obtaining vital signs, health history verification, and ensuring accurate documentation in the EMR Clean exam rooms after each patient visit and maintain sufficient stock of supplies. Answer patient calls, obtain medical information, report test results, administer medications and vaccinations, prepare sterile fields, and assist with procedures as directed by providers. Perform therapeutic treatments, health screenings, specimen collection, Point of Care testing, and assist with splints or wound care under supervision. Respond to urgent situations, call for clinical assistance as needed, and assist in maintaining clinic medications, vaccinations, supplies, and equipment. Float to other departments or clinic locations as assigned by PHMG Leadership. What you will

Need:

High School Diploma or Equivalent Completion of Medical Assistant, EMT, LPN, or other equivalent clinical training program 1 Year of experience

About Us:

ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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